Malen & Associates, P.C. is a Westbury, New York business listed in the collections category. Nearly all CFPB complaints naming it come from New York, and most involve credit card debt.
- Type
- Collection law firm
- Also known as
- Malen & Associates, P.C.; Malen & Associates, p.c.
- Headquarters
- Westbury, NY
- Collects
- credit card debt
47 debt collection complaints were sent to the Consumer Financial Protection Bureau about Malen & Associates, p.c. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Malen & Associates?
Malen & Associates, P.C. is a professional corporation at 123 Frost Street, Suite 203, Westbury, New York 11590, on Long Island. The BBB lists it in the collections agencies category, with a file opened in 1992, and gives (516) 334-3500 as its phone number. A lawyer directory lists attorney Dennis Steven Malen at the same Westbury phone number, admitted to practice in New York since 1969.
We could not find an official website for the firm, so we couldn't confirm its clients, staff or practice areas from the firm itself, and we haven't listed a phone number as an official one. If you receive a letter or court papers from Malen & Associates, use the contact details printed on them. We did not find a CFPB enforcement action against Malen & Associates.
Why Malen & Associates May Be Contacting You
The CFPB's public complaint data is the best available guide to this firm's consumer work. Nearly every complaint naming it from late 2023 through 2026 came from a New York consumer, and most were filed as credit card debt. That suggests the firm is mainly retained to collect unpaid credit card balances from New York residents.
A P.C. collecting credit card accounts may send demand letters and also file lawsuits in New York courts. If you have since moved to Texas, a letter may concern a card you used while living in New York.
How to Check a Debt Malen & Associates Says You Owe
A credit card balance handled by a law firm may belong to the original bank or to a company that bought it. Before you respond:
- Read the validation notice. It must give the name of the creditor to whom the debt is now owed, the account number and an itemization of the balance (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Send a written dispute within the validation period if you don't recognize the account or the balance. See how to dispute a debt.
- Ask for the last statements and the charge-off balance. Compare them with your own records, and ask for proof of assignment if a buyer now owns the card. See what a debt buyer is.
- Look up any court case. If you were sued in New York, check the court's records, because a default judgment can be entered if no one answers.
- Consider the limitations period. Texas generally allows four years to sue on a debt (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers can't sue on time-barred consumer debt there (Tex. Fin. Code § 392.307). New York and other states have their own rules.
What Malen & Associates Can and Can't Do
A lawyer or law firm that regularly collects consumer debts is a "debt collector" under the FDCPA, including when it files lawsuits (Heintz v. Jenkins, 514 U.S. 291 (1995)). See law firms as debt collectors. That means:
- It must file any suit in the county where you live or where you signed the contract (15 U.S.C. § 1692i).
- It can't misrepresent the amount or legal status of the card debt (15 U.S.C. § 1692e(2)).
- It can't contact your relatives or coworkers about the debt, other than to locate you (15 U.S.C. § 1692c(b)).
- It must limit calls to seven in seven days per debt (12 C.F.R. § 1006.14(b)(2)), and it must stop calling your workplace if you say your employer doesn't allow it (15 U.S.C. § 1692c(a)(3)).
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Malen & Associates or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- BBB business profile: Malen & Associates, P.C. (business facts only)
- Justia lawyer directory: Dennis Steven Malen (Westbury, NY)
- CFPB consumer complaint database: Malen & Associates, p.c.
- CFPB enforcement actions (searched by name)
- CFPB Consumer Complaint Database: Malen & Associates, p.c., debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Malen & Associates has violated any law. Company details change; tell us if something here is out of date.