Aldous & Associates, PLLC is a Utah law firm that runs a collections practice, founded to collect for gyms and fitness clubs and now also serving apartment communities. If it contacts you, it is most likely about an unpaid gym membership or a balance left after moving out of a rental.
- Type
- Collection law firm
- Also known as
- Aldous & Associates, PLLC; Aldous & Associates LLC
- Headquarters
- Holladay, UT
- Collects
- gym and fitness club memberships, apartment and multifamily rental balances
- Phone numbers it lists
- (385) 388-8005
- Website
- aldouslegal.com
4,632 debt collection complaints were sent to the Consumer Financial Protection Bureau about Aldous & Associates, PLLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Aldous & Associates?
Aldous & Associates, P.L.L.C. is a Utah professional limited liability company that presents itself as a law firm offering collection services, describing a "law office approach" rather than a traditional agency. Its website says it was founded to serve the gym industry, has been in business for close to 15 years, and has since grown into other industries. A 2018 Connecticut Department of Banking order identifies it as a Utah company (NMLS #1401770) with an office in Holladay, Utah. The firm's website lists office hours on Mountain Time and memberships or partnerships with ACA International, IHRSA (the health-club trade group), ABC Fitness and the National Apartment Association.
Why Aldous & Associates May Be Contacting You
The firm's own materials point to two main sources of accounts:
- Gyms and fitness clubs. Aldous says it was built to collect past-due accounts for the fitness industry, and its website features fitness-chain clients and an ABC Fitness partner badge. A typical account is unpaid monthly dues, an annual fee or a cancellation charge under a membership contract.
- Apartment communities. The firm runs a separate "Multi Family Housing" line and refers to "skip" accounts, meaning balances left by residents who moved out. These are often charges for unpaid rent, early lease termination, cleaning or damage.
The firm also offers clients a "member retention" program, so a gym account you settle may be followed by an offer to rejoin. That offer is from the club, not a condition of resolving the debt.
How to Check a Debt Aldous & Associates Says You Owe
Gym and apartment balances often turn on contract terms and move-out paperwork, so build your file before you pay anything.
- Read the validation notice closely. Within five days of first contacting you, a collector must send (or have sent) a notice giving the creditor's name, an itemization and your dispute deadline (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Dispute in writing in time. A written dispute within the validation period requires the firm to pause and verify. For a gym, ask for the signed membership agreement and the cancellation record. For an apartment, ask for the lease, the move-out inspection and the security-deposit accounting.
- Confirm who owns the balance. Ask whether the gym or landlord still owns the account or whether it was sold.
- Check the math. Compare the dues and fees against your contract and bank records. Many membership disputes come down to whether a cancellation was honored. For apartments, Texas landlords must account for a security deposit after move-out, so check that your deposit was credited.
- Watch the calendar. Texas generally gives four years to sue on a consumer debt (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer may not sue on a time-barred consumer debt (Tex. Fin. Code § 392.307). Other states set their own deadlines.
What Aldous & Associates Can and Can't Do
Lawyers who regularly collect consumer debts are "debt collectors" under the FDCPA, including when they litigate (Heintz v. Jenkins, 514 U.S. 291 (1995)). A law firm letterhead does not change the rules:
- A letter from a law firm may not imply that a lawyer has personally reviewed your file or that a lawsuit is coming unless that is true.
- The firm may not collect fees, interest or charges that your gym contract or lease does not allow (15 U.S.C. § 1692f(1)).
- Calls are presumed excessive if they exceed seven in seven days about one debt (12 C.F.R. § 1006.14(b)(2)), and texts and emails must offer a simple way to opt out (see our Regulation F update).
- It may not call you at work once it knows your employer prohibits those calls.
In 2018 the Connecticut Department of Banking entered a consent order with the firm over collection activity in that state, listed below. If something about how Aldous & Associates contacted you seems wrong, see our Texas FDCPA attorneys page.
Government Actions on the Public Record
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Aldous & Associates or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Aldous & Associates: home page
- Aldous & Associates: About
- Connecticut Department of Banking: Aldous & Associates consent order (2018)
- CFPB Consumer Complaint Database: Aldous & Associates, PLLC, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Aldous & Associates has violated any law. Company details change; tell us if something here is out of date. Lea este perfil en español.