Glasser and Glasser, P.L.C. is a Norfolk, Virginia law firm that says it has practiced since 1932. Collections is one of its practice areas, so a letter from the firm may concern a consumer account a creditor referred to it.
- Type
- Collection law firm
- Also known as
- Glasser and Glasser, PLC; Glasser & Glasser
- Headquarters
- Norfolk, VA
- Collects
- consumer and commercial accounts referred by creditors and lenders
- Phone numbers it lists
- (757) 625-6787, (888) 533-0660
- Website
- glasserlaw.com
141 debt collection complaints were sent to the Consumer Financial Protection Bureau about Glasser and Glasser, PLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Glasser and Glasser?
Glasser and Glasser, P.L.C. is a Virginia law firm with its main office at 580 East Main Street, Suite 600, Norfolk, Virginia 23510. The firm says it has served clients since 1932, across three generations. Unlike a collection-only firm, it lists about ten practice areas, including collections, lender representation, bankruptcy, real estate and foreclosure, business law and personal injury, and it describes its clients as individuals, families and businesses throughout the Mid-Atlantic, along with local, regional and national clients.
For collections, the firm lists a toll-free number, (888) 533-0660, and a mailing address of P.O. Box 2458, Norfolk, VA 23501. Its main office number is (757) 625-6787. We did not find a CFPB enforcement action against Glasser and Glasser.
Why Glasser and Glasser May Be Contacting You
The firm's website lists collections and lender representation among its services but does not name its collection clients. If you receive a letter from the firm's collections department, it is most likely acting for a lender or other creditor on a past-due account, possibly one that may lead to a lawsuit in a Virginia court. Its foreclosure and timeshare sale work is separate; a letter about a foreclosure sale is a different kind of notice.
If you've been sued, the papers will name the plaintiff and the court. A suit in Virginia against a Texas resident raises the venue rules discussed below.
How to Check a Debt Glasser and Glasser Says You Owe
- Read the validation notice. A law firm that collects consumer debts must send one stating the creditor, an itemized balance and your dispute deadline (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Dispute in writing. Within the validation period, ask for the note or credit agreement and the payment history from the creditor it represents.
- Ask who the client is. Confirm whether the firm represents the original lender or a later owner of the account.
- For a vehicle or secured loan, ask about collateral. If property was repossessed and sold, request the sale notice and an accounting of how the proceeds were applied.
- Check the limitations period. Texas generally allows four years to sue on a consumer debt (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers can't sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Virginia and other states set their own periods, which may apply if the contract was signed there.
What Glasser and Glasser Can and Can't Do
Lawyers who regularly collect consumer debts are covered by the FDCPA, including when they litigate (Heintz v. Jenkins, 514 U.S. 291 (1995)). The Act does not apply to the firm's non-collection work or to business debts.
- A collection suit on a consumer debt must be filed where you live or where you signed the contract (15 U.S.C. § 1692i). See where can a creditor sue me in Texas?
- It may not misrepresent the amount or legal status of the debt (15 U.S.C. § 1692e(2)).
- It must communicate through your lawyer once it knows you have one (15 U.S.C. § 1692c(a)(2)).
- It may not call more than seven times in seven days about one debt without a presumption of harassment (12 C.F.R. § 1006.14(b)(2)).
Learn more on our FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Glasser and Glasser, P.L.C. or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Glasser and Glasser: home page
- CFPB enforcement actions search
- CFPB Consumer Complaint Database: Glasser and Glasser, PLC, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Glasser and Glasser, P.L.C. has violated any law. Company details change; tell us if something here is out of date.