Spring Oaks Capital: Who They Are and Your Rights

Type

Debt buyer and servicer

Also known as

Spring Oaks Capital, LLC

Headquarters

Chesapeake, VA

Collects

purchased consumer credit accounts

Phone numbers it lists

(877) 316-0090

Website

springoakscapital.com

8,214 debt collection complaints were sent to the Consumer Financial Protection Bureau about Spring Oaks Capital, LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.

Who Is Spring Oaks Capital?

Spring Oaks Capital, LLC says on its FAQ page that it was established in 2019 and "purchases and services consumer credit accounts." It gives its headquarters as Chesapeake, Virginia, with a mailing address of P.O. Box 1216, Chesapeake, VA 23327-1216, and its main number is (877) 316-0090. Its website identifies the company as a debt collector.

The company publishes several licenses on its site, including a Nevada collection agency license (CAD11626), New York City Department of Consumer and Worker Protection licenses, and a South Carolina license with NMLS #1916692. Those listings show it operates across many states, not only in Virginia.

Why Spring Oaks Capital May Be Contacting You

Spring Oaks explains that it reaches out because an account "has been transferred to or purchased by" the company. In plain terms, a lender you once borrowed from likely sold a charged-off account, and Spring Oaks is now the company asking for payment. The name on the letter may be unfamiliar even though the underlying account is one you had, such as a credit card or a consumer loan.

The company says it may report accounts to Equifax, Experian and TransUnion, and that if a reported account is resolved it will ask the bureaus to delete the tradeline within 14 days of the final payment. If you are sued, Spring Oaks Capital, LLC or a related entity may appear as the plaintiff; our Spring Oaks lawsuit guide covers that situation.

How to Check a Debt Spring Oaks Capital Says You Owe

With a debt buyer, the key questions are whether the account is really yours and whether Spring Oaks can show it owns it.

• Look for the original creditor. The validation notice required by 15 U.S.C. § 1692g and Regulation F (12 C.F.R. § 1006.34) should name the creditor on the account as of the itemization date and show how interest, fees, payments and credits changed the balance since then.
• Send a written dispute in time. If you dispute in writing during the validation period, Spring Oaks must stop collecting until it sends verification. Ask for the original account number, the charge-off statement and the document that transferred your account to it.
• Ask for the chain of ownership. A sold account can pass through several buyers. You can ask which entity owns it now; a sister company, not the one that wrote to you, may be the owner of record.
• Compare the balance. Check the amount against your last statements from the lender. Interest or fees added after the sale must be allowed by your agreement and the law.
• Find the default date. Texas generally allows four years to sue on a debt (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer cannot sue on a time-barred consumer debt in Texas, nor does a payment revive it (Tex. Fin. Code § 392.307). See our note on Texas HB 996. Other states set different periods.

What Spring Oaks Capital Can and Can't Do

A company that buys defaulted debt is not automatically covered by the FDCPA's "owed or due another" prong; the Supreme Court said in Henson v. Santander Consumer USA Inc. (2017) that a buyer collecting for itself falls outside that prong. A buyer whose principal purpose is collecting debts is still a "debt collector" under the first prong of 15 U.S.C. § 1692a(6). Spring Oaks describes itself as a debt collector on its own site. Under those rules:

• It may not misstate the amount or legal status of a debt, including suggesting it can sue on an account that is too old (15 U.S.C. § 1692e).
• Calls are limited: placing more than seven calls in seven days about one account is presumed to be harassment (12 C.F.R. § 1006.14(b)(2)).
• It may not report an account to a credit bureau without first communicating with you about it (12 C.F.R. § 1006.30(a)).
• If it sues and wins in Texas, it still cannot garnish wages for an ordinary consumer debt; Texas allows wage garnishment only for limited debts such as child support.

Concerned about how Spring Oaks handled your account? Our FDCPA attorneys page explains what we look for, and what is a debt buyer explains why a stranger may own your debt.

Being sued by Spring Oaks Capital? Read our full lawsuit guide →

We Sue Debt Collectors That Break the FDCPA

Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Spring Oaks Capital or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.

Free FDCPA Case Review(214) 851-2250

Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.

Sources

• Spring Oaks Capital: FAQs
• Spring Oaks Capital: Who We Are (licensing notices)
• Spring Oaks Capital: home page
• CFPB Consumer Complaint Database: Spring Oaks Capital, LLC, debt collection

This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Spring Oaks Capital has violated any law. Company details change; tell us if something here is out of date. Lea este perfil en español.