Oliphant Financial: Who They Are and Your Rights

Type

Debt buyer

Also known as

Oliphant Financial, LLC; Compassionate Recovery

Collects

charged-off consumer accounts bought from banks and alternative lenders

Phone numbers it lists

(888) 905-1802

Website

oliphantfinancial.com

173 debt collection complaints were sent to the Consumer Financial Protection Bureau about OLIPHANT FINANCIAL, LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.

Who Is Oliphant Financial?

Oliphant Financial, LLC describes itself as an investment company that purchases portfolios of receivables from banks, alternative lenders and other financial institutions. Its website lists consumer charged-off receivables among its investments, alongside commercial categories such as non-performing and distressed business loans, litigation finance and specialty finance. The consumer side of its website carries the name "Compassionate Recovery," and every page states that the communication is from a debt collector.

Oliphant lists NMLS #953706. Its compliance page names a chief compliance officer at 6001 W. William Cannon Dr., Suite 102, Austin, Texas 78749. For consumers, it gives a phone line of (888) 905-1802, open Monday through Thursday from 9 a.m. to 6 p.m. and Friday from 8 a.m. to 5 p.m. Eastern. Mailed payments go to P.O. Box 740882, Atlanta, GA 30374-0882, and tracked or signed correspondence goes to a lockbox in College Park, Georgia.

Why Oliphant Financial May Be Contacting You

A debt buyer pays a fraction of face value for accounts that the original lender has already written off. If you hear from Oliphant or Compassionate Recovery, the most likely reason is that it bought an old credit card or loan balance and now claims to own it. The original lender's name, not Oliphant's, is the one you will recognize, so look for it in the letter. Oliphant's site does not list the lenders it buys from, and its consumer page offers flexible payment options and talks about financial hardship. Depending on the account, an outside collection agency or law firm may contact you on Oliphant's behalf instead.

How to Check a Debt Oliphant Financial Says You Owe

With a purchased account, the chain of ownership matters as much as the balance.

• Read the validation notice. Federal law requires a written notice naming the current creditor and the creditor at charge-off, with an itemization of interest, fees, payments and credits since the itemization date (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
• Dispute in writing within the validation period. A timely written dispute requires the collector to pause collection until it mails verification. Ask for the original account number and the last statement from the original lender.
• Ask how Oliphant acquired the account. Request the bill of sale or assignment showing your specific account was in the portfolio it bought.
• Compare the balance with your own records. Check whether the amount matches the charge-off balance and whether interest or fees were added afterward.
• Check the dates. In Texas, a suit on most consumer debts must be filed within four years (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer may not sue or start arbitration on a consumer debt once that period has run (Tex. Fin. Code § 392.307). Other states use different periods, so check the rule where you live.

Our guide on what a debt buyer is explains how these sales work.

What Oliphant Financial Can and Can't Do

A company whose principal purpose is collecting debts is a "debt collector" under the FDCPA (15 U.S.C. § 1692a(6)), even if it owns the debts. The Supreme Court held in Henson v. Santander (2017) that buying a debt does not by itself make a company a debt collector under the "regularly collects debts owed to another" prong, so coverage of a buyer turns on its business model and on who is actually contacting you. Where the FDCPA applies:

• It may not misstate the amount, character or legal status of the debt, including implying it can sue on a debt that is too old (15 U.S.C. § 1692e).
• It may not collect interest or fees that the original agreement or the law does not allow (15 U.S.C. § 1692f(1)).
• Calling more than seven times in seven days about one account is presumed to be harassment (12 C.F.R. § 1006.14(b)(2)).
• If you ask in writing that it stop contacting you, it must generally stop, except to confirm or to tell you about a specific action such as a lawsuit (15 U.S.C. § 1692c(c)).

We did not find a CFPB enforcement action against Oliphant Financial. If a debt buyer has sued you, read what "lack of standing" means or visit our FDCPA attorneys page.

We Sue Debt Collectors That Break the FDCPA

Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Oliphant Financial or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.

Free FDCPA Case Review(214) 851-2250

Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.

Sources

• Oliphant Financial: home page
• Oliphant Financial: Contact Us
• Oliphant Financial: Consumers
• Oliphant Financial: Compliance
• CFPB enforcement actions search: Oliphant
• CFPB Consumer Complaint Database: OLIPHANT FINANCIAL, LLC, debt collection

This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Oliphant Financial has violated any law. Company details change; tell us if something here is out of date.