Crown Asset Management is a Duluth, Georgia debt buyer founded in 2004. It buys charged-off consumer accounts and hires outside collection agencies and law firms to collect them, so you may hear its name from a different company or see it as the plaintiff in a lawsuit.
- Type
- Debt buyer
- Also known as
- Crown Asset Management, LLC; CAM
- Headquarters
- Duluth, GA
- Collects
- credit card accounts, auto loans, consumer loans, marketplace (online) loans, judgments
- Phone numbers it lists
- (866) 696-4442, (770) 817-6700
- Website
- crownasset.com
382 debt collection complaints were sent to the Consumer Financial Protection Bureau about Crown Asset Management, LLC, Duluth, GA Branch from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Crown Asset Management?
Crown Asset Management, LLC (CAM) says it was founded in 2004 by Brian K. Williams and buys and manages distressed and delinquent consumer receivables. Its website says it has purchased more than five hundred consumer credit portfolios, and that it is a Certified Receivables Business under the Receivables Management Association International (RMAI) program.
CAM is based at 3100 Breckinridge Boulevard, Suite 725, Duluth, Georgia 30096. Its site lists NMLS ID 1110271, a California DFPI license (1048299), and collection agency licenses in Maryland, North Carolina, Nevada and New York City.
Why Crown Asset Management May Be Contacting You
CAM buys charged-off accounts after the original lender gives up on them. Its website lists credit cards, automobile loans, consumer loans, marketplace lending, judgments and other specialty portfolios. Once CAM owns an account, it says it outsources collection to a network of collection agencies and law firms it selects and monitors.
That means you may never get a call from CAM itself. More often, an agency's letter names Crown Asset Management as the current creditor, or a Texas law firm files a lawsuit with Crown Asset Management, LLC as the plaintiff. CAM's customer service line is (866) 696-4442 (local (770) 817-6700), weekdays 8 a.m. to 4 p.m. Eastern, and it accepts consumer feedback about the agencies and law firms it uses through a form on its site.
How to Check a Debt Crown Asset Management Says You Owe
When a debt buyer owns the account, the key question is whether it can prove the chain of ownership back to your original lender.
- Read the validation notice from whichever company contacts you. It must name CAM as the current creditor and identify the creditor as of the itemization date, along with an itemized balance (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Dispute in writing within the validation period. Ask for the original account agreement, the charge-off statement, and the bill of sale or assignment showing your specific account moved to CAM. Collection must pause until verification is sent.
- Compare the amount to your last statement. A debt buyer's balance should not exceed what the original creditor said you owed, plus any interest or fees the contract and law allow.
- Check whether the debt is time-barred. Texas generally allows four years to sue on a consumer debt (Tex. Civ. Prac. & Rem. Code § 16.004). A debt buyer like CAM cannot sue on a time-barred consumer debt in Texas, and a payment does not restart the clock for that purpose (Tex. Fin. Code § 392.307). Other states use different periods.
What Crown Asset Management Can and Can't Do
CAM buys debts that were already in default. Under Henson v. Santander (2017), owning a debt does not make a company a collector under the "owed another" test, but a business whose principal purpose is collecting debts is still a "debt collector" under 15 U.S.C. § 1692a(6), and the agencies and law firms CAM hires are covered either way. See what is a debt buyer? In practice:
- Neither CAM nor its agents may misstate who owns your account or how much you owe (15 U.S.C. § 1692e(2)).
- Its agents may not threaten suit on a time-barred debt (12 C.F.R. § 1006.26(b)).
- If CAM sues, it must prove it owns your specific account, usually through business records affidavits. See what is a business records affidavit?
- A judgment for CAM does not allow wage garnishment for ordinary consumer debt in Texas.
If you have been sued, read our guide to being sued by Crown Asset Management in Texas. For collection conduct problems, see our Texas FDCPA attorneys page.
Being sued by Crown Asset Management? Read our full lawsuit guide →
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Crown Asset Management or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Crown Asset Management: home page
- Crown Asset Management: About Us
- Crown Asset Management: Consumers
- Crown Asset Management: Contact Us
- CFPB Consumer Complaint Database: Crown Asset Management, LLC, Duluth, GA Branch, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Crown Asset Management has violated any law. Company details change; tell us if something here is out of date.