TekCollect: Who They Are and Your Rights

Type

Collection agency

Also known as

TekCollect Inc.; Tek-Collect Incorporated

Headquarters

Columbus, OH

Collects

unpaid business invoices, medical bills

Website

tekcollect.com

1,526 debt collection complaints were sent to the Consumer Financial Protection Bureau about TekCollect Inc. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.

Who Is TekCollect?

TekCollect is the trade name of Tek-Collect Incorporated, an Ohio corporation. Regulatory orders from Connecticut and California list its place of business as 871 Park Street, Columbus, Ohio 43215. TekCollect describes itself as an accounts receivable management company serving "over 30,000 businesses across the nation" and says it is the endorsed receivables partner of professional associations. Its leadership page names Ron Douglas as president and Chet Groff as chief operating officer.

The company markets a fixed-fee model to businesses, with programs it calls Early Intervention, Binary, First Party, Secondary Phase and Medical. Its site lists a collection agency NMLS number (1012712) and a Nevada compliance manager certificate.

Why TekCollect May Be Contacting You

TekCollect's clients are businesses that want help collecting unpaid invoices, so a notice from it usually concerns a bill from a business you used. Because the company offers a dedicated Medical program, that business may be a health care provider. TekCollect also lists a "First Party Program," so ask any caller which company is actually collecting and on whose behalf.

Two state regulators have acted on TekCollect's licensing. In a May 2020 Connecticut consent order, the Banking Commissioner alleged that TekCollect, after surrendering its Connecticut license under a 2013 order, collected or attempted to collect from Connecticut consumers without a license; TekCollect neither admitted nor denied the allegations and agreed to a $50,000 penalty. In May 2025, California's Department of Financial Protection and Innovation revoked its California debt collection license after finding that an annual report was filed late and a resulting $5,000 penalty was not paid.

How to Check a Debt TekCollect Says You Owe

Small-business invoices often lack the paper trail a bank account has, so ask for the basics.

• Wait for, or ask for, the validation notice. It must name the creditor, state the amount and itemize it, and give you a dispute deadline (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
• Dispute in writing within the validation period. Ask for a copy of the invoice, the date of service, and any agreement you signed. For a medical bill, request an itemized statement and what your insurer paid.
• Confirm the creditor still owns it. Ask whether the business that hired TekCollect is still the owner of the account.
• Look for fees. A collection fee or interest can be added only if your agreement with the business or the law allows it.
• Note the age. In Texas, a creditor generally has four years to sue (Tex. Civ. Prac. & Rem. Code § 16.004); a debt buyer cannot sue once that period expires (Tex. Fin. Code § 392.307). Other states have their own limits.

What TekCollect Can and Can't Do

When TekCollect collects in its own name for its clients, it is a "debt collector" under 15 U.S.C. § 1692a(6). A creditor collecting its own debt under its own name generally is not, but the FDCPA covers a creditor that uses a different name suggesting a third party is collecting. Rules that apply to these accounts:

• It may not add a collection fee that your agreement or state law does not permit (15 U.S.C. § 1692f(1)).
• For a Texas health care provider's bill, collection may not start until the provider has sent an itemized bill; see our update on Texas SB 490.
• More than seven calls in seven days about one bill is presumed harassing (12 C.F.R. § 1006.14(b)(2)).
• It may not threaten a lawsuit the business does not intend to file, or suggest that an unpaid bill is a crime.

Questions about a TekCollect notice? See what a debt validation notice is, or our FDCPA attorneys page.

Government Actions on the Public Record

• California DFPI order revoking debt collection license (found annual report filed late and a $5,000 penalty unpaid) (2025-05-30)
• Connecticut Department of Banking consent order (alleged unlicensed collection from Connecticut consumers; $50,000 civil penalty; neither admitted nor denied) (2020-05-11)
• Connecticut Banking Commissioner temporary cease-and-desist order and notices of intent against Tek-Collect, Tru-Contact Incorporated and an individual (alleged Tek-Collect collected from Connecticut consumers without a license after its 2013 license surrender; penalties proposed subject to a hearing) (2019-03-28)

We Sue Debt Collectors That Break the FDCPA

Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If TekCollect or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.

Free FDCPA Case Review(214) 851-2250

Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.

Sources

• TekCollect: home page (services and NMLS numbers)
• TekCollect: Who We Are
• Connecticut Department of Banking: Tek-Collect Incorporated consent order (May 11, 2020)
• California DFPI: Order Revoking Debt Collection Licensing Act License, Tek-Collect Incorporated (May 30, 2025)
• CFPB Consumer Complaint Database: TekCollect Inc., debt collection

This profile is general information compiled from public sources, not legal advice, and it does not state or imply that TekCollect has violated any law. Company details change; tell us if something here is out of date. Lea este perfil en español.