Source Receivables Management is a North Carolina collection agency that collects past-due balances for clients such as phone and internet providers, apartment communities, utilities, timeshare companies and financial services firms.
- Type
- Collection agency
- Also known as
- Source Receivables Management, LLC; SourceRM
- Collects
- telecommunications bills, apartment and multifamily housing balances, utility bills, timeshare balances, financial services accounts
- Phone numbers it lists
- (877) 251-3775
- Website
- sourcerm.com
2,338 debt collection complaints were sent to the Consumer Financial Protection Bureau about Source Receivables Management LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Source Receivables Management?
Source Receivables Management, which also uses the short name SourceRM, describes itself as "a nationally licensed collection agency located in North Carolina" and says it is licensed in all 50 states. Its written dispute address is a post office box in Greensboro, North Carolina, and it lists a separate local office in Denver for Colorado residents. The site also shows a Nevada compliance manager certificate number.
The company's site does not say who owns it or when it was founded, and we have not found a reliable public source for either, so we leave those out.
Why Source Receivables Management May Be Contacting You
SourceRM's FAQ answers this directly: it collects "for telecommunications providers, multi-family housing companies, financial services, timeshare companies, utility providers, and other industries." It works for the creditor, not as the owner of the debt, so the account it contacts you about usually started with a company you did business with, such as:
- a cell phone, cable or internet provider claiming an unpaid final bill or unreturned equipment;
- an apartment complex claiming unpaid rent, early-termination charges or move-out damages;
- a gas, electric or water utility with a closing balance after you moved;
- a timeshare company seeking unpaid maintenance fees or a loan balance; or
- a lender or finance company.
The company says it will verify your identity before discussing an account, which is a legitimate practice. Still, call back only on the number printed on a letter or on its official site.
How to Check a Debt Source Receivables Management Says You Owe
Final bills from landlords and phone companies are where disputes most often arise, because the charges are assessed after you leave.
- Read the validation notice. It must name the creditor, itemize what has been added or credited since the itemization date, and explain how to dispute (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Dispute in writing within the validation period. SourceRM's site gives its Greensboro P.O. box for written disputes. For an apartment balance, ask for the lease, the move-out inspection and the ledger. For a phone or cable bill, ask for the final statement and any equipment-return record.
- Ask who owns the account. Confirm the creditor still owns it and has not sold it to a debt buyer.
- Compare against your proof. Move-out photos, a returned-equipment receipt, or a final utility meter reading can settle many disputes.
- Check the age. Most Texas debt suits must be filed within four years (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers may not sue on time-barred consumer debts (Tex. Fin. Code § 392.307). Other states use different periods.
What Source Receivables Management Can and Can't Do
As an agency collecting debts owed to its clients, SourceRM is a "debt collector" under 15 U.S.C. § 1692a(6). Practical limits include:
- It may collect only amounts the lease, service contract or law allows; inflated move-out or cancellation charges are not automatically collectable (15 U.S.C. § 1692f(1)).
- It may not call about one account more than seven times in seven days (12 C.F.R. § 1006.14(b)(2)); see our page on how often collectors can call.
- Texts and emails must include a simple way to opt out (12 C.F.R. § 1006.6(e)).
- Once you say in writing that you refuse to pay or want contact to stop, it must generally stop (15 U.S.C. § 1692c(c)).
We did not find an enforcement action against Source Receivables Management in the CFPB's enforcement actions list, the FTC's case database, the Connecticut Department of Banking's 2016–2026 consumer credit orders, California DFPI enforcement records or the New York DFS enforcement actions list, which we checked in November 2026.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Source Receivables Management or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Source Receivables Management: home page and FAQ
- CFPB Consumer Complaint Database: Source Receivables Management LLC, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Source Receivables Management has violated any law. Company details change; tell us if something here is out of date. Lea este perfil en español.