Debt Recovery Solutions, LLC, which does business as DRS-NY, is a third-party collection agency in Syosset, New York. It contacts consumers about past-due accounts that creditors have placed with it.
- Type
- Collection agency
- Also known as
- Debt Recovery Solutions, LLC; DRS-NY; DRS
- Headquarters
- Syosset, NY
- Phone numbers it lists
- (800) 851-9592
- Website
- dbtsolutions.com
1,204 debt collection complaints were sent to the Consumer Financial Protection Bureau about Debt Recovery Solutions, LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Debt Recovery Solutions?
Debt Recovery Solutions, LLC is a New York limited liability company that does business as DRS-NY. Its website lists an office at 6800 Jericho Turnpike, Suite 113E, in Syosset, on Long Island, and gives February 2002 as its start date. The company says it was founded by people with more than 35 years of consumer collection experience and that it runs its accounts on the DAKCS collection platform with a LiveVox dialing system. Its site carries the standard notice that communications from it are from a debt collector.
The main consumer number on its website is (800) 851-9592. The Better Business Bureau also lists a local Syosset number, (516) 229-4803, and names Elliot Schwartz and Donald Schwartz as officers.
We did not find a CFPB enforcement action against Debt Recovery Solutions.
Why Debt Recovery Solutions May Be Contacting You
DRS-NY works as a third-party agency: a creditor places a past-due account with it, and DRS-NY tries to collect. Its public website does not name its clients or list the kinds of accounts it handles, so the only reliable way to know what a given letter is about is to read it closely. A collection letter must identify the creditor the debt is owed to, and that name is the key to everything else. If you don't recognize the creditor, that is a reason to dispute, not to pay.
Because "Debt Recovery Solutions" is a common-sounding name, make sure the letter or caller really is the Syosset company. Other businesses use similar names, and a scammer can borrow a real agency's name. Check that the mailing address and phone number match the ones above before sharing information or paying.
How to Check a Debt Debt Recovery Solutions Says You Owe
With an agency that doesn't publish its client list, the paperwork has to do the work. Start with the validation notice. Federal law requires it within five days of first contact, and Regulation F prescribes its content: the name of the current creditor, the account number, and an itemization of the balance since a fixed date (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Dispute on time. If you send a written dispute within the validation period shown on the notice, DRS-NY must pause collection until it mails you verification.
- Ask who owns the account today. Find out whether the original creditor still owns it, or whether it was sold, and to whom.
- Rebuild the balance yourself. Compare the itemized figures with your last statement from the original creditor. Interest or fees that appear after the itemization date need an explanation.
- Look at the age of the debt. In Texas, most suits on consumer debts must be filed within four years (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer can't sue on a time-barred consumer debt (Tex. Fin. Code § 392.307). Other states use different periods.
Our page on how to dispute a debt with a collector walks through the letter.
What Debt Recovery Solutions Can and Can't Do
An agency that regularly collects debts owed to others is a "debt collector" under 15 U.S.C. § 1692a(6), so the Fair Debt Collection Practices Act and Regulation F apply to DRS-NY's consumer accounts. In practice:
- It may not place more than seven calls within seven days about one debt, or call within seven days after a phone conversation about it (12 C.F.R. § 1006.14(b)(2)).
- It may not call before 8 a.m. or after 9 p.m. your time, or at work if it knows your employer forbids such calls (15 U.S.C. § 1692c(a)).
- It may not tell your neighbors, relatives or co-workers about the debt, beyond limited location requests (15 U.S.C. § 1692c(b)).
- It may not misstate the amount or legal status of the debt (15 U.S.C. § 1692e(2)).
- A written request to stop contact ends most communication, though it can still notify you of specific steps such as a lawsuit (15 U.S.C. § 1692c(c)).
If a DRS-NY contact crossed one of these lines, our FDCPA attorneys can review it.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Debt Recovery Solutions or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Debt Recovery Solutions: home page
- BBB business profile: Debt Recovery Solutions, LLC (facts only)
- CFPB enforcement actions search
- CFPB Consumer Complaint Database: Debt Recovery Solutions, LLC, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Debt Recovery Solutions has violated any law. Company details change; tell us if something here is out of date. Lea este perfil en español.