Caine & Weiner: Who They Are and Your Rights

Type

Collection agency

Also known as

Caine & Weiner Company, Inc.; C&W

Headquarters

Sherman Oaks, CA

Collects

healthcare bills, telecommunications accounts, utility bills, retail accounts, financial services accounts, property management balances, education balances

Phone numbers it lists

(818) 902-4255

Website

caine-weiner.com

9,436 debt collection complaints were sent to the Consumer Financial Protection Bureau about CAINE & WEINER COMPANY, INC. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.

Who Is Caine & Weiner?

Caine & Weiner is an accounts receivable management and collection agency. Its website says it has operated since 1930, and a 2015 industry article marking its 85th anniversary credits Sidney Caine and Charles Weiner as the founders and named Greg Cohen as president and CEO at that time. The company lists its main office at 5805 Sepulveda Blvd., 4th Floor, Sherman Oaks, CA 91411, and also lists offices in Schaumburg, Illinois, and in Dallas and Denison, Texas.

The company publishes several license numbers in its website footer, including NMLS ID 953717, California license 10465-99, a Nevada license and a New York City Department of Consumer and Worker Protection license. It handles both commercial (business-to-business) collections and consumer collections.

Why Caine & Weiner May Be Contacting You

Caine & Weiner works as a third-party agency: it collects for the business you owed, rather than buying the account. On its consumer collections page it lists the industries it serves, including healthcare, telecommunications, retail, financial services, utilities, property management, government services and education. A notice from Caine & Weiner might concern a final phone or internet bill, a utility balance after a move, a medical bill, a balance left with a landlord or property manager, or a school account.

Its consumer payment site, ConnectCW, also refers to "CCOC" account numbers and sends some account holders to a separate site, so the letterhead you receive may not look identical to another person's. The agency's published phone number is (818) 902-4255.

How to Check a Debt Caine & Weiner Says You Owe

With an agency like this, the creditor is usually the business named in the notice, so the first job is matching the bill to a real account of yours.

• Find the creditor on the validation notice. The FDCPA and Regulation F require a validation notice that names the creditor to whom the debt is owed and itemizes the balance (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34). If the name is a utility or phone company you never used, that is worth disputing.
• Dispute in writing before the deadline. A written dispute sent within the validation period stops collection until Caine & Weiner sends verification. Ask for the final bill, the service address and the dates of service.
• Ask who owns the account now. Most agency accounts still belong to the original business, but if it was sold, you are entitled to know the current owner.
• Compare with your records. Final utility and phone bills often include early-termination fees, equipment charges or deposits that were never credited. Check each line against your own statements and any refund of a deposit.
• Mind the age of the debt. Texas generally allows four years to sue on a consumer debt (Tex. Civ. Prac. & Rem. Code § 16.004). A debt buyer cannot sue on a time-barred consumer debt in Texas (Tex. Fin. Code § 392.307), and limitation periods differ in other states.

What Caine & Weiner Can and Can't Do

A third-party agency that regularly collects debts owed to others is a "debt collector" under the FDCPA (15 U.S.C. § 1692a(6)). For consumer accounts, that means:

• It generally may not call more than seven times in seven days about a particular debt (12 C.F.R. § 1006.14(b)(2)), and it may not call at times or places it knows are inconvenient, including your workplace if you tell it your employer does not allow those calls.
• It may not add fees or charges the original agreement or law does not allow (15 U.S.C. § 1692f(1)).
• For a medical bill from a licensed Texas health care facility, the provider may not pursue debt collection until it has sent you a written, itemized bill. See our update on Texas SB 490.
• It may not threaten a lawsuit or other action it does not intend to take. Even if the creditor later sues, Texas does not allow wage garnishment for ordinary consumer debts.
• If you tell it in writing to stop contacting you, it must stop, except to confirm it is ending collection or to give notice of a specific action.

If you believe a call or letter from Caine & Weiner broke these rules, our Texas FDCPA attorneys page explains what we review.

We Sue Debt Collectors That Break the FDCPA

Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Caine & Weiner or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.

Free FDCPA Case Review(214) 851-2250

Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.

Sources

• Caine & Weiner: home page
• Caine & Weiner: About
• Caine & Weiner: Consumer collections
• Caine & Weiner consumer site (ConnectCW)
• insideARM: Caine & Weiner celebrates 85 years (2015)
• CFPB Consumer Complaint Database: CAINE & WEINER COMPANY, INC., debt collection

This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Caine & Weiner has violated any law. Company details change; tell us if something here is out of date. Lea este perfil en español.