Voss & Klein, LLC is a Florida collection agency that collects consumer, medical and commercial accounts for businesses. If it contacts you, a company you dealt with has placed an unpaid bill with it.
- Type
- Collection agency
- Also known as
- Voss & Klein, LLC; VossKlein
- Headquarters
- Pompano Beach, FL
- Collects
- consumer accounts, medical bills, past-due business invoices, returned checks
- Phone numbers it lists
- (954) 781-2345
- Website
- vossklein.com
35 debt collection complaints were sent to the Consumer Financial Protection Bureau about Voss & Klein, LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Voss & Klein?
Voss & Klein, LLC is a collection agency at 49 N. Federal Highway, Suite 316, in Pompano Beach, Florida. Its website says it has offered asset recovery "for over 30 years" and states plainly, "We are a collection agency, a debt collector." Its main number is (954) 781-2345, and the site notes that staff speak Spanish. We could not confirm a founding date, owners or license numbers from the company's own pages, so we don't list them here.
Why Voss & Klein May Be Contacting You
Voss & Klein takes placements from businesses in a wide range of fields. Its site lists business-to-business commercial, consumer, retail, media, transportation, moving and utility accounts. It also covers medical collections. The kinds of balances it describes include past-due invoices, promissory notes, bounced or stopped checks, and credit card chargebacks.
For a consumer, that means a letter or call could concern a medical bill, a utility or service account, a disputed card charge you reversed with your bank, or a check that didn't clear. The notice should name the business that placed the account. If you don't recognize it, ask for the original creditor's name and address, which the company's dispute page says it will provide on request.
How to Check a Debt Voss & Klein Says You Owe
Because this agency handles so many kinds of accounts, the first job is pinning down exactly which transaction it means.
- Read the validation notice. Federal law requires it to identify the creditor, itemize the amount and give your dispute deadline (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Dispute in writing within the validation period. Voss & Klein has an online dispute form on its site that accepts attachments, or you can mail a letter to the Pompano Beach address. Keep a copy or a screenshot of what you sent.
- Chargebacks and bounced checks: gather your bank's dispute records or the returned-check notice. A chargeback you won may mean the merchant's claim is weak, and any returned-check fee should match what the law and your agreement allow.
- Medical bills: check your explanation of benefits before paying.
- Age of the account: Texas generally allows four years to sue (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers can't sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Florida and other states have their own limits.
What Voss & Klein Can and Can't Do
As an agency collecting for others, Voss & Klein is a "debt collector" under 15 U.S.C. § 1692a(6) when it collects personal, family or household debts. Business-to-business invoices fall outside the FDCPA. On consumer accounts:
- It may not threaten criminal charges over a bounced check to pressure payment (15 U.S.C. § 1692e(4), (5)). See Can a collector threaten arrest or jail?
- It may not add fees that your agreement or the law doesn't permit (15 U.S.C. § 1692f(1)).
- Its calls are limited by the Reg F seven-in-seven presumption (12 C.F.R. § 1006.14(b)(2)) and by the 8 a.m. to 9 p.m. rule (15 U.S.C. § 1692c(a)(1)).
- If it reports the account to a credit bureau and you have disputed it, it must show the dispute (15 U.S.C. § 1692e(8)).
We did not find a CFPB enforcement action against Voss & Klein.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Voss & Klein or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Voss & Klein: home page
- Voss & Klein: About us
- Voss & Klein: Dispute a consumer debt
- CFPB enforcement actions (full list reviewed)
- CFPB Consumer Complaint Database: Voss & Klein, LLC, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Voss & Klein has violated any law. Company details change; tell us if something here is out of date.