Valley Collection Service, LLC is a collection agency in Glendale, Arizona, founded in 1980. It collects for courts, cities, utilities, fire and ambulance services, medical providers and other businesses, so a notice from it may concern a public fee or a private bill.
- Type
- Collection agency
- Also known as
- Valley Collection Service, LLC
- Headquarters
- Glendale, AZ
- Collects
- court fines and fees, municipal utility bills, ambulance and fire department bills, medical bills, parking violations, library fines, returned checks, child support
- Phone numbers it lists
- (800) 244-9665, (623) 931-4325
- Website
- valleycollection.com
46 debt collection complaints were sent to the Consumer Financial Protection Bureau about Valley Collection Service, LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Valley Collection Service?
Valley Collection Service, LLC is a debt collection agency at 8811 North 51st Avenue, #102, in Glendale, Arizona, with a payment mailing address of P.O. Box 10130, Glendale, AZ 85318. Its website says Dale Lind founded the company in 1980 and that it has done government collections since 1984. It lists NMLS ID 1769013, links to Nevada license information and shows an ACA International member logo. The company says it has a nationwide client base. We did not find a CFPB enforcement action against Valley Collection Service.
Why Valley Collection Service May Be Contacting You
Much of Valley's work is for government. Its site lists:
- municipal, justice, juvenile, superior and district court fines and fees
- municipal utilities such as water, refuse and electric
- ambulance and fire department charges, and medical bills
- parking violations, library fines, property liens and passport fees
- delinquent child support, returned (NSF) checks and other business receivables
To pay a debt, Valley lists (623) 931-4325; its main toll-free number is (800) 244-9665. Payments are also taken online.
How to Check a Debt Valley Collection Service Says You Owe
The first question with Valley is what kind of obligation it is collecting, because that decides which rules apply.
- Identify the source. A court fine or a parking ticket is a government penalty, while a water bill, an ambulance run or a bounced check for household purchases is usually a consumer "debt." The FDCPA covers obligations that arise from a transaction for personal, family or household purposes (15 U.S.C. § 1692a(5)), and courts have generally held that fines and penalties are not "debts" under it.
- For a consumer debt, use the validation notice (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34) and dispute in writing within the validation period if you don't recognize it.
- For a utility bill, ask for the final bill, the meter readings and how any deposit was applied. For an ambulance bill, ask whether insurance or Medicaid was billed.
- For a court fine, check with the court directly. It can confirm the balance and tell you about payment plans or community-service options.
- Check the age of a consumer debt. Texas generally allows four years to sue (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers cannot sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Arizona and other states have their own periods, and government fines may follow different rules.
What Valley Collection Service Can and Can't Do
When Valley collects a consumer debt, such as a utility, medical or ambulance bill, for a client, it is a "debt collector" under 15 U.S.C. § 1692a(6).
- It may not claim to be a government agency or court, even while collecting for one (15 U.S.C. § 1692e(1), (9)).
- It may not threaten arrest or jail for an unpaid consumer debt (15 U.S.C. § 1692e(4)).
- It may not call more than seven times in seven days about one consumer debt (12 C.F.R. § 1006.14(b)(2)).
- It must give you its validation notice and pause collection if you dispute in time (15 U.S.C. § 1692g(b)).
If its collection of a consumer debt seemed improper, see our Texas FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Valley Collection Service or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Valley Collection Service: home page
- Valley Collection Service: Contact
- CFPB enforcement actions search: Valley Collection
- CFPB Consumer Complaint Database: Valley Collection Service, LLC, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Valley Collection Service has violated any law. Company details change; tell us if something here is out of date.