Revenue Group: Who They Are and Your Rights

Type

Collection agency

Also known as

Revenue Assistance Corporation dba Revenue Group; Revenue Assistance Corporation; RG

Headquarters

Cleveland, OH

Phone numbers it lists

(216) 763-2100

Website

revenuegroup.com

29 debt collection complaints were sent to the Consumer Financial Protection Bureau about Revenue Assistance Corporation dba Revenue Group from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.

Who Is Revenue Group?

Revenue Group, or RG, is the name Revenue Assistance Corporation uses for its accounts receivable management business. Its About page says John J. Sheehan, III founded the company in 1994. The contact page gives its address as 3711 Chester Avenue, Suite 200, Cleveland, Ohio 44114, and its phone as (216) 763-2100. The website lists NMLS ID 1146950, a number that lets you look up its state licenses on NMLS Consumer Access, and it states that "Revenue Group is a debt collector attempting to collect a debt."

Why Revenue Group May Be Contacting You

Revenue Group's website doesn't name its clients or list the kinds of debts it collects; it refers only to a "diverse clientele base." It does say the company is HIPAA compliant and shows memberships in healthcare revenue-cycle groups (HFMA, AAHAM and HBMA), which suggests that medical providers are among its clients. The letter or call you received should name the creditor. If it doesn't, ask for the original creditor, the account or patient number, and the date of service or last activity before you discuss payment. The company's site also has a dedicated disputes page and a payment portal; use them only after you've confirmed the account is yours.

How to Check a Debt Revenue Group Says You Owe

• Wait for, or ask for, the validation notice. It must identify the creditor, give an itemized balance and set a dispute deadline (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
• Dispute in writing before that deadline if you don't recognize the account or the amount. A written dispute obliges the agency to verify the debt before it keeps collecting.
• If it's a medical bill, request an itemized statement from the provider and compare it with your insurer's explanation of benefits. Texas licensed facilities can't pursue collection until they send an itemized bill (SB 490).
• Ask whether the creditor still owns the account or has sold it, so you know who can settle it.
• Check how old it is. Texas usually allows four years to sue (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer can't sue on time-barred consumer debt in Texas (Tex. Fin. Code § 392.307). Other states differ.

What Revenue Group Can and Can't Do

As an agency that collects debts owed to its clients, Revenue Group is a "debt collector" under 15 U.S.C. § 1692a(6). That means it:

• May not call before 8 a.m. or after 9 p.m. your local time, or at work if it knows your employer forbids it (15 U.S.C. § 1692c(a)).
• Is presumed to violate Reg F if it calls more than seven times in seven days about a debt (12 C.F.R. § 1006.14(b)(2)); see call limits.
• Must honor a written request to stop contacting you, except to confirm it is stopping or to notify you of a specific action (15 U.S.C. § 1692c(c)).
• May not report a medical collection to the credit bureaus before contacting you (12 C.F.R. § 1006.30(a)); paid and small medical collections are excluded from reports (details).

We did not find a CFPB enforcement action against Revenue Group.

We Sue Debt Collectors That Break the FDCPA

Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Revenue Group or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.

Free FDCPA Case Review(214) 851-2250

Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.

Sources

• Revenue Group: home page
• Revenue Group: About
• Revenue Group: Contact us
• CFPB enforcement actions (full list reviewed)
• CFPB Consumer Complaint Database: Revenue Assistance Corporation dba Revenue Group, debt collection

This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Revenue Group has violated any law. Company details change; tell us if something here is out of date.