Revco Solutions: Who They Are and Your Rights

Type

Collection agency

Also known as

Revco Management, LLC; Revco Solutions, Inc.; CBCS; Professional Recovery Consultants (PRC)

Collects

hospital and physician bills, government accounts, utility bills, financial accounts

Phone numbers it lists

(855) 202-0113

Website

revcosolutions.com

516 debt collection complaints were sent to the Consumer Financial Protection Bureau about Revco Management, LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.

Who Is Revco Solutions?

Revco Solutions, Inc. is the operating company; Revco Management is its holding company. An October 2020 press release explains the structure: Longshore Capital Partners bought Professional Recovery Consultants (PRC), a Durham, North Carolina agency, in 2019 and also acquired CBCS, a Columbus, Ohio agency with branches in Michigan, Ohio, Pennsylvania and Florida. Revco Management became the holding company for both, CBCS changed its name to Revco Solutions, Inc. in July 2020, and PRC then merged into it.

Revco's own history page adds that a 2024 merger with Wakefield & Associates expanded its footprint. The company lists NMLS ID 237755, a phone number of (855) 202-0113, and a fax of (866) 291-7413. It does not publish a single headquarters address on its consumer pages.

Why Revco Solutions May Be Contacting You

Revco presents itself mainly as a healthcare revenue cycle company and says more than 4,000 healthcare organizations use it. Its services include insurance revenue recovery, "early out" self-pay billing and bad-debt collections. It also lists non-healthcare work for government, utility and finance clients.

That means a Revco contact could come at two different stages. An "early out" notice may arrive while a hospital bill is still fairly new, sometimes before it is treated as bad debt, while a bad-debt collection notice usually means the provider has given up billing on its own. Revco's consumer pages direct patients to a portal for bill questions and identify the company as a debt collector.

How to Check a Debt Revco Solutions Says You Owe

Medical balances are frequently wrong because of insurance timing, so check them against the provider's records.

• Read the validation notice. It should name the hospital or provider as the creditor and itemize the balance (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
• Dispute in writing within the validation period. Revco accepts disputes by mail, email, fax or its web form; ask for an itemized bill with dates of service and a record of insurance payments and adjustments. A written dispute pauses collection until verification is sent.
• Confirm who owns the account. Ask whether the provider still owns it or sold it.
• Check insurance and assistance. Make sure the claim was filed with your insurer, and ask the hospital whether you qualified for financial assistance.
• Consider the age. Texas generally allows four years to sue on a debt (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers cannot sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Other states use other periods.

What Revco Solutions Can and Can't Do

When Revco collects in its own name on debts owed to its clients after they are in default, it is a "debt collector" under 15 U.S.C. § 1692a(6). Points that matter for medical bills:

• Under Texas law, a health care provider must send an itemized bill before pursuing collection (see Texas SB 490).
• Paid medical collections and those under $500 are no longer included on reports from the three national credit bureaus (our update).
• It may not discuss your medical debt with third parties such as your employer, other than to find your location (15 U.S.C. § 1692c(b)).
• More than seven calls in seven days about one account is presumed harassing (12 C.F.R. § 1006.14(b)(2)).

Concerned about a Revco contact? See how to dispute a debt or our FDCPA attorneys page.

We Sue Debt Collectors That Break the FDCPA

Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Revco Solutions or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.

Free FDCPA Case Review(214) 851-2250

Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.

Sources

• PR Newswire: Professional Recovery Consultants merges into Revco Solutions (Oct. 28, 2020)
• Revco Solutions: home page
• Revco Solutions: About
• Revco Solutions: Consumer Assistance
• CFPB Consumer Complaint Database: Revco Management, LLC, debt collection

This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Revco Solutions has violated any law. Company details change; tell us if something here is out of date.