Quality Asset Recovery, LLC (QAR) is a collection agency in Gibbsboro, New Jersey, formed in 2002. It handles hospital and other health care balances, consumer accounts, business accounts and rental recovery for apartment owners.
- Type
- Collection agency
- Also known as
- Quality Asset Recovery, LLC; QAR
- Headquarters
- Gibbsboro, NJ
- Collects
- hospital bills, consumer accounts, rental debts, commercial accounts
- Phone numbers it lists
- (800) 796-1476, (856) 925-1010
- Website
- qarcollect.com
52 debt collection complaints were sent to the Consumer Financial Protection Bureau about Quality Asset Recovery LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Quality Asset Recovery?
Quality Asset Recovery, LLC (QAR) is a collection agency at 7 Foster Avenue, Suite 101, in Gibbsboro, New Jersey. The Better Business Bureau lists it as a limited liability company formed November 1, 2002, and names Tammy Peters as president and Charles Hehn as managing member. QAR's website uses the slogan "Collect with Respect" and says it holds women's business enterprise and women-owned small business certifications. It lists memberships in ACA International, the New Jersey Hospital Association, the New Jersey Apartment Association and health care revenue-cycle groups. We did not find a CFPB enforcement action against Quality Asset Recovery.
Why Quality Asset Recovery May Be Contacting You
QAR describes three main kinds of work:
- Health care. Hospital-to-patient balances, plus billing, insurance follow-up, early-out (pre-collection) contact and bad-debt recovery for providers.
- Rental recovery. Balances that landlords and apartment communities say former tenants owe after move-out.
- Consumer and business accounts. General consumer collections and business-to-business debts.
QAR lists (800) 796-1476 and (856) 925-1010 and has a separate contact path for consumer and patient inquiries.
How to Check a Debt Quality Asset Recovery Says You Owe
If QAR is collecting a move-out balance, the dispute usually turns on the lease and the move-out inspection. If it's a hospital bill, it usually turns on insurance.
- Read the validation notice (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34) for the creditor's name and an itemized balance.
- Dispute in writing within the validation period. For rent, ask for the lease, the move-out inspection report, repair invoices and the security-deposit accounting. For a medical bill, ask for the itemized statement and the insurance remittance.
- Compare charges to your lease. Normal wear and tear generally isn't chargeable, and a landlord's lease-break fees must follow the lease and state law.
- Confirm who owns the account and whether it has been reported to a credit bureau or a tenant-screening company.
- Check the age of the debt. Texas generally gives four years to sue (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers cannot sue on time-barred consumer debt (Tex. Fin. Code § 392.307). New Jersey and other states set different periods.
What Quality Asset Recovery Can and Can't Do
When QAR collects consumer debts owed to hospitals, landlords and other clients, it is a "debt collector" under 15 U.S.C. § 1692a(6).
- It may not collect move-out charges, fees or interest that your lease or the law doesn't allow (15 U.S.C. § 1692f(1)).
- It may not report information it knows or should know is false, and it must report a disputed debt as disputed (15 U.S.C. § 1692e(8)).
- It may not contact you through social media in a way your friends or the public can see (12 C.F.R. § 1006.22(f)(4)).
- It must stop contacting you, except for limited notices, after a written stop request (15 U.S.C. § 1692c(c)).
If QAR's collection seemed improper, see our Texas FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Quality Asset Recovery or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Quality Asset Recovery: home page
- BBB business profile: Quality Asset Recovery, LLC
- CFPB enforcement actions search: Quality Asset
- CFPB Consumer Complaint Database: Quality Asset Recovery LLC, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Quality Asset Recovery has violated any law. Company details change; tell us if something here is out of date.