Professional Collectors Corporation is a second-generation, family-owned collection agency in Fond du Lac, Wisconsin, serving the Fox Valley since 1958. It collects consumer and commercial accounts, including dental and healthcare bills and returned checks.
- Type
- Collection agency
- Also known as
- Professional Collectors Corp.; PCC
- Headquarters
- Fond du Lac, WI
- Collects
- medical bills, dental bills, returned checks, rental balances, retail accounts, commercial accounts
- Phone numbers it lists
- (888) 921-3982, (920) 921-3982
- Website
- pccfdl.com
69 debt collection complaints were sent to the Consumer Financial Protection Bureau about Professional Collectors Corp. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Professional Collectors Corporation?
Professional Collectors Corporation is a debt collection agency at 755 South Main Street in Fond du Lac, Wisconsin. Its About page describes it as a second-generation, family-owned business that has served Wisconsin's Fox Valley since 1958. The Better Business Bureau lists a May 1958 start, a 1970 incorporation, additional locations in Janesville and Kenosha, and a related business called OAC Collection Specialists. Its website states that it is a debt collector. We did not find a CFPB enforcement action against Professional Collectors Corporation.
Don't confuse it with Professional Credit Service, a different collection agency.
Why Professional Collectors Corporation May Be Contacting You
The company says it handles consumer and commercial collections, offers HIPAA-compliant collection services for dental and healthcare providers, and runs a program for bounced (NSF) checks. The BBB profile adds medical, rental, retail and other small service businesses to the list, from early-stage collections through bad debt. A letter from PCC usually concerns a Wisconsin provider or merchant. Its site has pages for disputes, account inquiries and opting out, and its numbers are (888) 921-3982 toll-free and (920) 921-3982.
How to Check a Debt Professional Collectors Corporation Says You Owe
- Look at the validation notice for the creditor's name and the itemized balance (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Use the written dispute route within the validation period if anything is wrong. PCC has a disputes page, but keep a copy of whatever you send and the date you sent it.
- For a bounced check, ask for a copy of the check and the bank's return notice, and check whether any service charge exceeds what state law allows.
- For a dental or medical bill, compare the balance with what your insurer paid and ask for the itemized statement.
- Check the date of default. In Texas, most debt suits must be filed within four years (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers cannot sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Wisconsin and other states have their own limits.
What Professional Collectors Corporation Can and Can't Do
PCC collects consumer debts owed to its clients, so it is a "debt collector" under 15 U.S.C. § 1692a(6).
- A bounced check written for personal purchases is a consumer "debt" under the FDCPA, so the same protections apply.
- It may not falsely say that not paying will lead to arrest or imprisonment (15 U.S.C. § 1692e(4)); see can a collector threaten arrest or jail?
- Under the credit bureaus' policies, paid medical collections and those under $500 should not appear on your report; see medical debt reporting changes.
- It may not call more than seven times in seven days about one debt (12 C.F.R. § 1006.14(b)(2)).
If its collection seemed improper, see our Texas FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Professional Collectors Corporation or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Professional Collectors Corporation: home page
- Professional Collectors Corporation: About
- BBB business profile: Professional Collectors Corporation
- CFPB enforcement actions search: Professional Collectors
- CFPB Consumer Complaint Database: Professional Collectors Corp., debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Professional Collectors Corporation has violated any law. Company details change; tell us if something here is out of date.