Professional Collection Service is a collection agency on River Road in Columbus, Georgia, with a start date of 1966 on its BBB listing. If it contacts you, a business has probably placed an unpaid account with it.
- Type
- Collection agency
- Also known as
- Professional Collection Service Inc (GA); Professional Collection Service, Inc.
- Headquarters
- Columbus, GA
46 debt collection complaints were sent to the Consumer Financial Protection Bureau about Professional Collection Service Inc (GA) from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Professional Collection Service?
The CFPB complaint database lists this company as "Professional Collection Service Inc (GA)." The Better Business Bureau has a collection agency by that name at 5156 River Road, Suite I, Columbus, GA 31904, with a start date of January 1, 1966, and names Leslie Attaway as president. We could not find an official website for the company, so this profile is limited to that record. We have not listed phone numbers or the kinds of accounts it handles because we couldn't confirm them from an official source.
Other companies use similar names, including "Professional Credit Service" and Business & Professional Collection Service. Check the city and address on your letter before you rely on anything here.
Why Professional Collection Service May Be Contacting You
A collection agency contacts you because a business it works for says you have an unpaid balance. A letter from Professional Collection Service should state the name of that business. We couldn't verify which industries it serves, so don't assume what the debt is. Read the letter and, if needed, ask the agency in writing to identify the original creditor and the date of the last payment.
How to Check a Debt Professional Collection Service Says You Owe
When you know little about the collector, rely on the paperwork the law requires it to send:
- The validation notice. Within five days of first contact, the agency must send you a notice with the creditor's name, the amount and an itemization of interest, fees, payments and credits (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34). If you never got one, ask for it.
- A written dispute. Dispute within the validation period and the agency must stop collecting until it mails verification. Keep a copy and proof of mailing.
- The account's owner. Ask whether the original business still owns the account or sold it.
- Your own records. Look for receipts, insurance statements or a payment plan you already set up with the original business.
- The age of the debt. In Texas, a creditor usually has four years to sue (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer cannot sue on a consumer debt once that period passes (Tex. Fin. Code § 392.307). Georgia and other states set their own periods.
What Professional Collection Service Can and Can't Do
An agency that collects consumer debts for other businesses is a "debt collector" under 15 U.S.C. § 1692a(6). That means it:
- May call only between 8 a.m. and 9 p.m. your local time, unless you agree otherwise (15 U.S.C. § 1692c(a)(1)). See what times can debt collectors call?
- May not use a business name other than its true name (15 U.S.C. § 1692e(14)).
- May not report the account to a credit bureau without noting a dispute you've made (15 U.S.C. § 1692e(8)).
- Is presumed to be harassing you if it calls more than seven times in seven days about one debt (12 C.F.R. § 1006.14(b)(2)).
We did not find a CFPB enforcement action against Professional Collection Service. If you're unsure whether a contact is legitimate, our FDCPA attorneys can help.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Professional Collection Service (Columbus, GA) or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- BBB business profile: Professional Collection Service, Columbus, GA (facts only)
- CFPB enforcement actions search: Professional Collection
- CFPB Consumer Complaint Database: Professional Collection Service Inc (GA), debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Professional Collection Service (Columbus, GA) has violated any law. Company details change; tell us if something here is out of date.