Prime Recovery LLC: Who They Are and Your Rights

Type

Collection agency

Also known as

Prime Recovery

Headquarters

Buffalo, NY

Collects

consumer accounts, business loans and merchant cash advances, unpaid invoices, secured debts

Phone numbers it lists

(855) 744-0719

Website

primerecoveryllc.com

31 debt collection complaints were sent to the Consumer Financial Protection Bureau about Prime Recovery LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.

Who Is Prime Recovery LLC?

Prime Recovery LLC is a limited liability company that its Better Business Bureau profile says was organized on September 20, 2018, and began business days later. The BBB lists its headquarters at 2495 Main Street, Suite 343, Buffalo, New York, with a second address at 360 Rainbow Blvd. in Niagara Falls, New York, and names Anthony LaGambina as president.

Its website says Prime Recovery offers consumer and commercial debt collection services to businesses in many industries, on a contingency basis with no upfront placement fees. The site doesn't list a street address or license numbers. Texas Secretary of State records show Prime Recovery LLC filed a Texas debt collector bond in May 2021 at the Buffalo address; that bond was canceled effective April 1, 2023. We found no active Texas bond for it.

Why Prime Recovery May Be Contacting You

The website lists consumer accounts, unpaid invoices, accounts receivable, business loans, merchant cash advances, secured debts and other past-due obligations. For an individual, the contact is likely to concern a personal loan or other consumer account that a creditor has placed with Prime Recovery for collection. If you run a small business, the contact may instead be about a business loan or merchant cash advance. Federal consumer protections like the FDCPA generally don't cover those, but contract and state law still do. The written notice should name the creditor.

How to Check a Debt Prime Recovery Says You Owe

Older consumer loans change hands often, so verify before you pay:

• Ask for the validation notice in writing. Under 15 U.S.C. § 1692g and Regulation F (12 C.F.R. § 1006.34), it must state the current creditor, the creditor at the itemization date, the account number, the balance broken into interest, fees, payments and credits, and your dispute deadline. Our validation notice guide explains each item.
• Look up the original loan. Check bank records for the deposit and your last payment. If you never took out the loan, say so plainly in your dispute.
• Dispute within the validation period and ask who owns the account today. Collection must pause until verification is mailed. Here's how to dispute a debt.
• Check its bond if you live in Texas. Third-party collectors must keep a bond on file with the Secretary of State (Texas licensing rules).
• Count the years. Texas generally gives creditors four years to sue (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer can't sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Other states have their own deadlines.

What Prime Recovery Can and Can't Do

When Prime Recovery collects a consumer debt owed to someone else, it is a "debt collector" under 15 U.S.C. § 1692a(6). That means:

• It can't threaten arrest, criminal charges or wage garnishment it has no right to pursue. Texas does not allow wage garnishment for ordinary consumer debts (more on threats).
• It can't call more than seven times in seven days about one debt (12 C.F.R. § 1006.14(b)(2)).
• It can't call your relatives or employer about the debt, except to find your contact information.
• It must identify itself as a debt collector and give its real name.

We did not find a CFPB enforcement action against Prime Recovery LLC. If a Prime Recovery call or letter seemed off, our FDCPA attorneys can review it with you.

We Sue Debt Collectors That Break the FDCPA

Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Prime Recovery LLC or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.

Free FDCPA Case Review(214) 851-2250

Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.

Sources

• Prime Recovery LLC: home page
• BBB business profile: Prime Recovery LLC (Buffalo, NY), facts only
• Texas Secretary of State debt collector bond search (Prime Recovery LLC, file 20210064)
• CFPB enforcement actions search
• CFPB Consumer Complaint Database: Prime Recovery LLC, debt collection

This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Prime Recovery LLC has violated any law. Company details change; tell us if something here is out of date.