Outsource Receivables Management is a family-owned accounts receivable management company in Ogden, Utah, with a branch in Idaho Falls, Idaho. The Better Business Bureau lists Green & Sons Agency as another name for the business.
- Type
- Collection agency
- Also known as
- Green & Sons Agency, Inc.; Green and Sons Agency; Outsource Receivables Management
- Headquarters
- Ogden, UT
- Phone numbers it lists
- (800) 325-2702
- Website
- outsourcerec.com
60 debt collection complaints were sent to the Consumer Financial Protection Bureau about Green & Sons Agency, Inc. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Outsource Receivables Management?
Outsource Receivables Management is a Utah corporation headquartered at 1349 Washington Boulevard in Ogden, Utah, with a branch at 106 North Woodruff in Idaho Falls, Idaho. Its About page says Wayne H. Green founded the company in 1961, that it is still owned by the Green family, and that it has more than 40 collection counselors, programmers, managers and support staff. The Better Business Bureau profile for the company lists "Green And Sons Agency" as an alternate name and names Chris Green as president. The CFPB's complaint database records this business as Green & Sons Agency, Inc. We did not find a CFPB enforcement action against Outsource Receivables Management or Green & Sons Agency.
Why Outsource Receivables Management May Be Contacting You
The company offers debt collection, early-out services and messaging services to its clients. "Early-out" work usually means contacting customers about bills that are only recently past due, on the creditor's behalf. Its website does not say which industries it serves, so the creditor named in your letter tells you what the account is. The company's site points consumers who received a letter or call to a separate registration portal, and its phone number for both offices is (800) 325-2702.
How to Check a Debt Outsource Receivables Management Says You Owe
If you only know the name "Green & Sons" or "Outsource Receivables" from a caller ID or credit report, start by identifying the real creditor.
- Ask for the validation notice, which must name the creditor and itemize the balance (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Find out whether this is an early-out account. If the creditor has not written off the bill, you may still be able to work directly with it on a payment plan or a billing error.
- Dispute in writing within the validation period if you do not recognize the account or the amount. Collection must stop until the company verifies it.
- Compare the balance with your last bill and question any added fees.
- Check the age of the debt. In Texas, most debt suits must be brought within four years (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers cannot sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Utah, Idaho and other states set their own periods.
What Outsource Receivables Management Can and Can't Do
When it collects consumer debts owed to its clients, the company is a "debt collector" under 15 U.S.C. § 1692a(6).
- It must disclose that it is a debt collector in its communications (15 U.S.C. § 1692e(11)).
- It may not add interest or fees that your agreement with the creditor or the law does not allow (15 U.S.C. § 1692f(1)).
- It may not call more than seven times in seven days about one debt (12 C.F.R. § 1006.14(b)(2)); see Regulation F call, text and email limits.
- It may not contact you at work if it knows your employer forbids it (15 U.S.C. § 1692c(a)(3)).
If its collection seemed improper, see our Texas FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Outsource Receivables Management (Green & Sons Agency) or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Outsource Receivables Management: home page
- Outsource Receivables Management: About
- BBB business profile: Outsource Receivables Management (alternate name Green And Sons Agency)
- CFPB enforcement actions search: Outsource Receivables
- CFPB Consumer Complaint Database: Green & Sons Agency, Inc., debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Outsource Receivables Management (Green & Sons Agency) has violated any law. Company details change; tell us if something here is out of date.