Medical Data Systems, Inc., which also does business as Medical Revenue Service, is a Florida company that has handled receivables and collections for hospitals and health systems since 1985. If it contacts you, it is almost always about a hospital or health-system bill.
- Type
- Collection agency
- Also known as
- Medical Data Systems, Inc.; Medical Revenue Service; MDS
- Headquarters
- Vero Beach, FL
- Collects
- hospital patient balances, self-pay balances, balances left after insurance
- Phone numbers it lists
- (888) 773-2255
- Website
- meddatsys.com
904 debt collection complaints were sent to the Consumer Financial Protection Bureau about Medical Data Systems, Inc. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Medical Data Systems?
Medical Data Systems, Inc. (MDS) works only in healthcare. Its website identifies the company as "Medical Data Systems, Inc. d/b/a Medical Revenue Service," so letters may use either name. MDS says it has provided revenue-cycle and accounts-receivable services to hospitals and health systems since 1985. Its corporate office is at 958 20th Place in Vero Beach, Florida, and the phone number it publishes is (888) 773-2255.
The services MDS advertises cover more than bad-debt collection. Its site lists self-pay follow-up, residual balances after insurance, insurance follow-up, and primary and secondary collections. Hospital testimonials on its website include St. Luke's University Health Network and BJC. We did not find a CFPB enforcement action against Medical Data Systems.
Why Medical Data Systems May Be Contacting You
Almost every account MDS handles started as a hospital or health-system bill. Depending on what the hospital hired it to do, MDS may be:
- working an early-out self-pay balance on the hospital's behalf, before the account is treated as bad debt;
- chasing an amount left after your insurer paid its share; or
- collecting a balance the hospital has written off and placed for third-party collection.
Those differences matter. A balance can still be in insurance processing, or covered by the hospital's financial-assistance (charity care) policy, even after MDS starts contacting you.
How to Check a Debt Medical Data Systems Says You Owe
Medical bills are frequently wrong or incomplete, so check them line by line.
- Read the validation notice (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34). It should name the hospital and the itemization date and break out charges, payments and credits.
- Ask for an itemized statement showing dates of service, procedure codes and what insurance paid. In Texas, since 2023, a licensed health care facility such as a hospital can't pursue debt collection against a patient until it has sent an itemized bill; see our update on Texas SB 490.
- Compare the bill with your insurer's explanation of benefits. If a claim was denied or never filed, ask the hospital to resubmit it.
- Ask the hospital whether you qualify for financial assistance, and whether it has paused collection while an application is pending.
- Dispute in writing within the validation period if anything doesn't match. Keep copies.
- For older accounts, Texas generally allows four years to sue (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers can't sue on time-barred consumer debt there (Tex. Fin. Code § 392.307). Other states' periods vary.
What Medical Data Systems Can and Can't Do
When MDS collects a delinquent balance owed to a hospital, it is a third-party "debt collector" under 15 U.S.C. § 1692a(6). Points that come up with medical accounts:
- It may not discuss your medical debt with your family, employer or neighbors, apart from limited location-information requests (15 U.S.C. §§ 1692b, 1692c(b)).
- It may not add charges beyond what the hospital's agreement or the law allows (15 U.S.C. § 1692f(1)).
- It may not report the account to a credit bureau before communicating with you about it (12 C.F.R. § 1006.30(a)). Credit-bureau policies on medical collections have also changed; see our update on medical debt reporting.
- Regulation F presumes a violation after more than seven calls in seven days about the same debt (12 C.F.R. § 1006.14(b)(2)).
If a medical collector has mistreated you, our FDCPA attorneys can review what happened. If a hospital bill has turned into a lawsuit, start with our debt lawsuit questions.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Medical Data Systems or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Medical Data Systems: Home
- Medical Data Systems: Contact
- CFPB enforcement actions search
- CFPB Consumer Complaint Database: Medical Data Systems, Inc., debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Medical Data Systems has violated any law. Company details change; tell us if something here is out of date.