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Collection agency

Hunter Warfield: Who They Are and Your Rights

In short

Hunter Warfield is a nationwide collection agency that collects rent-related balances for property management companies, now marketed under the Resident Interface name. A letter from it usually concerns charges a former landlord says you owed after moving out.

Type
Collection agency
Also known as
Hunter Warfield, Inc.; Resident Interface
Collects
unpaid rent, apartment move-out balances
Phone numbers it lists
(833) 200-9552
Website
residentinterface.com/hunter-warfield

Who Is Hunter Warfield?

Hunter Warfield, Inc. describes itself as a nationwide licensed debt collection agency that provides rent collection services to property management companies. The hunterwarfield.com address now forwards to a Hunter Warfield page on the Resident Interface website. Resident Interface's company history says the business launched in 1985 as Pierce, Hamilton, & Stern, rebranded as Hunter Warfield in 2003, and expanded and rebranded as Resident Interface in 2021, adding services for current tenants such as legal notices and eviction management.

The Hunter Warfield page lists NMLS ID 988277 and a Nevada collection agency license (CAD11625).

Why Hunter Warfield May Be Contacting You

Hunter Warfield's clients are landlords and property managers. Its page says it begins full collection work on balances 60 days after move-out. A letter or call usually concerns what an apartment community says you owed when your lease ended: unpaid rent, early-termination or lease-break charges, cleaning or damage charges, or utility charges the property billed back to you.

The consumer payment number on its page is (833) 200-9552. The site also lists numbers for client services, which are meant for property managers rather than residents.

How to Check a Debt Hunter Warfield Says You Owe

A rental balance is only as good as the lease and the move-out paperwork behind it, so gather those before you respond.

  • Request validation and read the itemization. The validation notice must show the creditor (usually the property owner or management company) and break down how the balance changed since the itemization date (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
  • Dispute in writing within the validation period. Ask for the signed lease, the final account statement, the move-out inspection, photos supporting damage charges, and the security deposit accounting. Hunter Warfield must stop collecting until it mails verification.
  • Check the deposit math. In Texas, a landlord generally must refund the deposit or account for it within 30 days after you surrender the unit, with a written list of deductions (Tex. Prop. Code §§ 92.103–92.104). Make sure your deposit was credited against the balance.
  • Look for double-counted rent. If the unit was re-leased, rent for the same months should not be charged to you and the new tenant at once.
  • Confirm who owns the account and how old it is. Texas generally allows four years to sue on a consumer debt (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer cannot sue on a time-barred one (Tex. Fin. Code § 392.307). Limitation periods differ in other states.

What Hunter Warfield Can and Can't Do

An agency collecting rent owed to a landlord is a "debt collector" under the FDCPA (15 U.S.C. § 1692a(6)), and residential rent is a consumer debt. That means:

  • It may not report the balance to a credit bureau without first communicating with you about the debt (12 C.F.R. § 1006.30(a)), and it must note a dispute you raise (15 U.S.C. § 1692e(8)).
  • It may not add collection fees unless your lease or the law allows them (15 U.S.C. § 1692f(1)).
  • It may not call more than seven times in seven days about the same balance (12 C.F.R. § 1006.14(b)(2)), and it must stop calling your workplace if it knows your employer forbids it.
  • It may not threaten eviction, arrest, or wage garnishment it cannot carry out. Texas does not allow wage garnishment for an ordinary consumer debt like unpaid rent.

If a rental collection crossed these lines, see our Texas FDCPA attorneys page.

We Sue Debt Collectors That Break the FDCPA

Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Hunter Warfield or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.

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Sources

This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Hunter Warfield has violated any law. Company details change; tell us if something here is out of date.

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