Hollis Cobb is a healthcare revenue cycle services company based in Duluth, Georgia, that handles insurance follow-up and bad-debt collection for hospitals, physician practices and EMS agencies. If it contacts you, it is about a medical bill.
- Type
- Collection agency
- Also known as
- Hollis Cobb Associates; Hollis Cobb, Inc.
- Headquarters
- Duluth, GA
- Collects
- hospital and medical bills, ambulance (EMS) bills
- Phone numbers it lists
- (678) 606-5537
- Website
- holliscobb.com
110 debt collection complaints were sent to the Consumer Financial Protection Bureau about Hollis Cobb Associates from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Hollis Cobb?
Hollis Cobb (the company also uses the names Hollis Cobb, Inc. and Hollis Cobb Associates) is a revenue cycle services company for healthcare providers. Its contact page describes its headquarters as being in the Atlanta area, at 3175 Satellite Boulevard in Duluth, Georgia. The company says that "for more than 40 years" its clients have relied on it, and that it serves hundreds of healthcare providers nationwide. Client logos on its site include health systems, anesthesiology and gastroenterology practices, and a county EMS agency.
Why Hollis Cobb May Be Contacting You
Hollis Cobb offers providers three kinds of help: front-end work such as pre-authorization and charity screening, active accounts receivable work such as insurance follow-up and denials, and bad-debt collection, which it says includes primary and secondary placements and legal action. For a patient, that usually means one of these:
- a balance left after a hospital stay, a procedure, or anesthesia billed separately from the surgeon;
- a bill for an ambulance transport from a county EMS service; or
- a "secondary" placement, meaning another agency already tried to collect the same bill.
Its line for questions about letters and bills is (678) 606-5537.
How to Check a Debt Hollis Cobb Says You Owe
Anesthesia, gastroenterology and EMS bills often arrive separately from the main hospital bill, so make sure each one is valid on its own.
- Match the provider and date. The validation notice must name the creditor and itemize the debt (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34). Confirm that you received care from that provider on that date.
- Get the itemized bill and EOB. Check whether insurance processed the claim, and whether an out-of-network bill for emergency care or for anesthesia at an in-network facility may be limited by federal surprise-billing rules. Texas also generally requires an itemized bill before collection; see our S.B. 490 update.
- Dispute in writing within the validation period, which requires Hollis Cobb to pause and verify.
- Ask about charity care, especially for a hospital bill, since Hollis Cobb also screens patients for financial assistance on the provider's behalf.
- Consider the age of the bill. Texas generally applies a four-year limitations period to consumer debts (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers may not sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Other states use their own periods.
What Hollis Cobb Can and Can't Do
When it collects defaulted patient accounts for providers, Hollis Cobb is a "debt collector" under 15 U.S.C. § 1692a(6). That means:
- If a lawsuit is filed, it must be filed where you live or where you signed the contract (15 U.S.C. § 1692i).
- The national credit bureaus have said they do not report paid medical collections or medical collections under $500; see our update.
- It may not reveal your medical debt to your employer or family beyond limited location contacts.
- It must respect the Regulation F call frequency presumption of seven calls in seven days per debt (12 C.F.R. § 1006.14(b)(2)).
We did not find a CFPB enforcement action against Hollis Cobb. If a Hollis Cobb contact seemed wrong, see our Texas FDCPA attorneys page or our Q&A, Can I be sued over medical bills in Texas?
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Hollis Cobb or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Hollis Cobb: home page
- Hollis Cobb: contact
- CFPB enforcement actions search
- CFPB Consumer Complaint Database: Hollis Cobb Associates, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Hollis Cobb has violated any law. Company details change; tell us if something here is out of date.