Grimm Collections: Who They Are and Your Rights

Type

Collection agency

Also known as

Account Managers, Inc.; Account Managers Inc

Headquarters

Tumwater, WA

Collects

medical and therapy bills, veterinary bills, professional services accounts, freight and logistics accounts, local government accounts

Phone numbers it lists

(800) 584-8908, (360) 754-6333

Website

grimmcollections.com

25 debt collection complaints were sent to the Consumer Financial Protection Bureau about Account Managers, Inc. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.

Who Is Grimm Collections?

Grimm Collections says it was founded in 1945 and calls itself the longest-running family-owned collection agency in Southwest Washington. Its corporate office is at 1677 2nd Avenue SW in Tumwater, Washington, and its mailing address is P.O. Box 15209, Tumwater, WA 98511. Its BBB profile lists "Account Managers Inc" as an alternate name, gives an incorporation date of August 28, 1962, and names David T. Grimm as president, which is why complaints filed under "Account Managers, Inc." point to this company. Office hours are 8 a.m. to 5 p.m., Monday through Friday. We did not find a CFPB enforcement action against Grimm Collections or Account Managers, Inc.

Unrelated companies also use the name "Account Managers," so make sure your letter shows the Tumwater address or the phone numbers listed here.

Why Grimm Collections May Be Contacting You

Grimm says it serves thousands of Washington businesses, municipalities and health care facilities. Its client page names physical therapy clinics, an anesthesia group, a radiology practice, a veterinary hospital, a professional services firm, freight and logistics companies, and the City of Lacey. A letter or call from Grimm is most likely about:

• a bill from a doctor, therapist, imaging group or other health care provider in the Olympia area or elsewhere in Washington;
• an unpaid veterinary bill;
• a balance owed to a local professional firm, a shipping company or a city.

How to Check a Debt Grimm Collections Says You Owe

• Match the provider. Medical bills often arrive under a group or billing name, such as an anesthesia or radiology group you never chose. The validation notice must name the creditor (12 C.F.R. § 1006.34(c)); check it against your visit dates.
• Request an itemized bill and the insurance history. Many medical balances in collection are really unprocessed or underpaid insurance claims. Dispute in writing within the validation period if the bill should have been covered (15 U.S.C. § 1692g(b)).
• Ask about financial assistance when a hospital-based provider is involved.
• Confirm a city charge with the city itself, which can tell you whether the balance and any penalties are right.
• Check how old it is. Texas usually allows four years to sue on a debt (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers may not sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Washington and other states set their own limits. See also medical bill lawsuits in Texas.

What Grimm Collections Can and Can't Do

Grimm collects debts owed to its clients, so it is a "debt collector" under 15 U.S.C. § 1692a(6).

• It may not report a debt to a credit bureau until it has spoken with you or sent you a notice and waited a reasonable time (12 C.F.R. § 1006.30(a)), and a disputed debt it reports must be shown as disputed (15 U.S.C. § 1692e(8)); see collections on credit reports.
• It may not discuss your medical or veterinary bill with your employer, neighbors or relatives, other than to find out how to reach you (15 U.S.C. § 1692c(b)).
• It may not add interest or fees that neither your agreement with the provider nor the law allows (15 U.S.C. § 1692f(1)).
• It may not call more than seven times in seven days about one account (12 C.F.R. § 1006.14(b)(2)).

If a collector crossed the line, see our Texas FDCPA attorneys page.

We Sue Debt Collectors That Break the FDCPA

Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Grimm Collections or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.

Free FDCPA Case Review(214) 851-2250

Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.

Sources

• Grimm Collections: home page
• Grimm Collections: Contact us
• Grimm Collections: Our clients
• BBB business profile: Grimm Collections (alternate name Account Managers Inc), Tumwater, WA
• CFPB enforcement actions search
• CFPB Consumer Complaint Database: Account Managers, Inc., debt collection

This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Grimm Collections has violated any law. Company details change; tell us if something here is out of date.