General Revenue Corporation: Who They Are and Your Rights

Type

Collection agency

Also known as

SinglePoint GI; SinglePoint Group International Inc.; GRC

Headquarters

Mason, OH

Collects

college tuition balances, institutional student loans, consumer credit accounts, government accounts

Phone numbers it lists

(800) 234-1472

Website

generalrevenue.com

330 debt collection complaints were sent to the Consumer Financial Protection Bureau about SinglePoint GI from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.

Who Is General Revenue Corporation?

General Revenue Corporation (GRC) says it was established in 1981 and provides accounts receivable management and business process outsourcing. Its physical address is 4660 Duke Drive, Suite 200, Mason, OH 45040, and it lists a separate correspondence address for its Customer Advocate Department at PO Box 495999, Cincinnati, OH 45249. GRC says it joined the SinglePoint group of companies in 2019.

SinglePoint GI is that parent. Its website describes SinglePoint Group International Inc. as a holding company over two brands, Credit Bureau of Canada Collections and General Revenue Corporation, with about 1,200 employees in contact centers serving clients across North America. SinglePoint lists offices in Toronto and Montreal and one U.S. office: the same Mason, Ohio address GRC uses. For a U.S. consumer, then, a collection contact from the SinglePoint group will generally come from GRC. Check the name on your notice.

Why General Revenue Corporation May Be Contacting You

GRC's website lists four client groups: higher education, consumer credit grantors, government and business credit grantors. Its higher education page says colleges and universities rely on GRC to collect accounts receivable and tuition portfolios, and that it also works with schools on loan defaults. SinglePoint's broader service list includes pre-collection, post-charge-off recovery and debt purchase.

For a former student, a notice from GRC is likely to concern a balance a college says is still owed: tuition left after a financial-aid change or withdrawal, housing or fees, or a loan the school itself made. GRC's listed number is (800) 234-1472, and it has an online "Pay an Account" page.

How to Check a Debt General Revenue Corporation Says You Owe

School balances often trace back to financial-aid adjustments, so get the school's records before you accept the number.

• Read the validation notice. It must name the school or other creditor, itemize the balance and state your dispute deadline (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
• Dispute in writing in time. A written dispute within the validation period requires GRC to stop collecting until it sends verification. Ask for the student account ledger, the dates of enrollment and withdrawal, and any return of federal aid the school processed.
• Ask whether the school still owns the account. Since the SinglePoint group also buys debt, confirm who the current creditor is.
• Look at added costs. Many enrollment agreements allow collection costs; check whether yours does and how the amount was figured.
• Know which time limit applies. Texas generally allows four years to sue on a consumer debt (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers may not sue on a time-barred consumer debt (Tex. Fin. Code § 392.307). Federal student loans are treated differently, and other states use their own periods.

What General Revenue Corporation Can and Can't Do

When GRC collects a consumer debt for a college or creditor, it is a "debt collector" under 15 U.S.C. § 1692a(6). For school and consumer accounts:

• It may not threaten to withhold your transcript, diploma or professional license unless the creditor actually can and intends to, and it may not misstate the legal status of the debt.
• It may not call before 8 a.m. or after 9 p.m., and calls beyond seven in seven days about one debt are presumed to be harassment (12 C.F.R. § 1006.14(b)(2)).
• It may not discuss your debt with your parents, roommates or employer, except to find your location.
• Texas does not allow wage garnishment for ordinary consumer debts such as a private tuition balance. Federal student loans follow separate rules; see our update on student loan collections.

We did not find an enforcement action against GRC or SinglePoint GI in the CFPB's enforcement actions list, the FTC's case database, the Connecticut Department of Banking's 2016–2026 consumer credit orders, California DFPI enforcement records or the New York DFS enforcement actions list, which we checked in November 2026. If you think GRC violated your rights, see our Texas FDCPA attorneys page.

We Sue Debt Collectors That Break the FDCPA

Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If General Revenue Corporation or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.

Free FDCPA Case Review(214) 851-2250

Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.

Sources

• General Revenue Corporation: home page
• General Revenue Corporation: Who we are
• General Revenue Corporation: Contact us
• General Revenue Corporation: Higher education
• SinglePoint GI: About us
• SinglePoint GI: Contact us
• CFPB Consumer Complaint Database: SinglePoint GI, debt collection

This profile is general information compiled from public sources, not legal advice, and it does not state or imply that General Revenue Corporation has violated any law. Company details change; tell us if something here is out of date.