Financial Accounts Service Team, Inc., also called F.A.S.T. Collections, is a collection agency in Knoxville, Tennessee, founded in 1986 by owner Phillip Knight. It collects past-due accounts for businesses across the United States.
- Type
- Collection agency
- Also known as
- Financial Accounts Service Team Inc.; FAST, Inc.; F.A.S.T. Collections; FAST Collections Service, Inc.
- Headquarters
- Knoxville, TN
- Phone numbers it lists
- (865) 693-7660
- Website
- fastcollections.com
84 debt collection complaints were sent to the Consumer Financial Protection Bureau about Financial Accounts Service Team Inc. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Financial Accounts Service Team?
Financial Accounts Service Team, Inc. uses the short name FAST and the brand F.A.S.T. Collections. Its website says it was founded in October 1986 by owner Phillip Knight, who remains president and is involved in daily operations. The company's office is at 8202 Kingston Pike, Knoxville, Tennessee 37919. Its main number is (865) 693-7660, and it also accepts text messages at (865) 914-0085.
FAST says it is licensed by the Collection Service Board of the Tennessee Department of Commerce and Insurance. Its website also lists California license 11375-99 and North Carolina permit 522863187. Payments are taken through payfasttoday.com.
We did not find a CFPB enforcement action against Financial Accounts Service Team.
Why Financial Accounts Service Team May Be Contacting You
FAST describes itself as a debt collection agency that serves large and small companies with clients across the country. Its public pages don't name the industries or creditors it works for, so the only reliable way to learn why it is contacting you is to ask. Request the name of the original creditor, the account number that creditor used and the date of the last payment.
FAST runs a text message program for payment reminders, receipts and account notices. You can reply STOP to end those texts. A text from FAST is a debt collection communication and carries the same legal rules as a letter or call.
How to Check a Debt Financial Accounts Service Team Says You Owe
The validation notice is your starting point (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34). It must identify the creditor, the amount owed and the dates by which you can dispute. Because FAST does not publish its client list, look closely at the creditor name. If you don't recognize it, say so in a written dispute and ask for documents that link you to the account.
A written dispute sent within the validation period requires FAST to stop collecting until it mails verification. Ask in the same letter who owns the debt today and how the current balance was calculated. Check that figure against your last statement from the original business.
Age matters too. Texas generally sets a four-year limit to sue on consumer debts (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer may not sue on a time-barred consumer debt (Tex. Fin. Code § 392.307). Other states use different periods.
What Financial Accounts Service Team Can and Can't Do
As a third-party collection agency, FAST is a "debt collector" under 15 U.S.C. § 1692a(6) when it collects consumer debts.
- Its texts must include a simple way to opt out, and it must honor an opt-out (12 C.F.R. § 1006.6(e)).
- It may not call you at work if it knows or has reason to know your employer prohibits such calls (15 U.S.C. § 1692c(a)(3)).
- It may not call more than seven times in seven days on one debt without a presumption of harassment (12 C.F.R. § 1006.14(b)(2)).
- It must stop most contact if you tell it in writing to stop or that you refuse to pay (15 U.S.C. § 1692c(c)).
Learn more on our FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Financial Accounts Service Team or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- FAST Collections: home page
- FAST Collections: About us
- BBB business profile: Financial Accounts Service Team, Inc.
- CFPB enforcement actions search
- CFPB Consumer Complaint Database: Financial Accounts Service Team Inc., debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Financial Accounts Service Team has violated any law. Company details change; tell us if something here is out of date.