Credit Control Corporation is the Newport News, Virginia collection agency that the CFPB lists under its corporate name, R & B Corporation of Virginia. It is employee-owned and focuses on healthcare, utility and commercial collections, so its letters usually concern a medical, utility or cable bill.
- Type
- Collection agency
- Also known as
- R & B Corporation of Virginia; R & B Corporation d/b/a Credit Control Corporation; Credit Control Corp.
- Headquarters
- Newport News, VA
- Collects
- medical bills, utility bills, cable accounts, commercial accounts
- Phone numbers it lists
- (757) 873-3332
- Website
- creditcontrol.net
158 debt collection complaints were sent to the Consumer Financial Protection Bureau about R & B Corporation of Virginia from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Credit Control Corporation?
The CFPB lists complaints for this company as "R & B Corporation of Virginia." The Better Business Bureau's profile for Credit Control Corporation in Newport News, Virginia gives "R & B Corporation D/b/a Credit Control Corporation" as its alternate name, shows the business as started in 1983 and the corporation as formed in 1999, and lists offices at 11821 Rock Landing Drive. Credit Control's own site says the business has built on its standards "since 1953," has more than 60 years of experience, and is 100% employee-owned through an employee stock ownership plan (ESOP). Its consumer mailing address is P.O. Box 120570, Newport News, VA 23612-0570.
Credit Control Corporation is a different company from Credit Control, LLC of Missouri, which has its own profile. We did not find a CFPB enforcement action against Credit Control Corporation or R & B Corporation of Virginia.
Why Credit Control Corporation May Be Contacting You
Credit Control says it specializes in healthcare, utility and commercial collections and describes itself as an outsourcing provider for medical accounts receivable with hundreds of health care clients. Its site also has a "Cable Solutions" service line. A letter from it is therefore most often about a hospital or physician bill, a final utility bill after service ended, or a cable or internet account.
Its main number is (757) 873-3332, and payments are taken through cccpayment.com.
How to Check a Debt Credit Control Corporation Says You Owe
Service bills are often closed out with estimated readings, equipment charges or insurance adjustments still unsettled. Ask Credit Control to show its math.
- Read the validation notice for the provider's name and an itemization of the balance (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Dispute in writing within the validation period. For a medical bill, ask for dates of service and insurance payments; for a utility or cable bill, ask for the final statement, service dates and any equipment charges. Collection must stop until the debt is verified.
- Look for credits. Utility deposits, returned cable equipment and insurance payments should all reduce the balance.
- Confirm the creditor and ask whether the provider still owns the account.
- Check the dates. Texas generally requires suit on a debt within four years (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers cannot sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Virginia and other states have their own periods.
What Credit Control Corporation Can and Can't Do
Credit Control collects consumer bills owed to its clients, so it is a "debt collector" under 15 U.S.C. § 1692a(6).
- For medical accounts, paid medical collections and those under $500 no longer appear on the national credit bureaus' reports; see medical debt credit reporting changes.
- For a Texas hospital or other licensed facility, the provider must send an itemized bill before collection (Texas SB 490).
- It may not threaten to have your utility service cut off or a lawsuit filed unless that is lawful and actually intended (15 U.S.C. § 1692e(5)).
- It may not call more than seven times in seven days about one account (12 C.F.R. § 1006.14(b)(2)).
If its collection seemed improper, see our Texas FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Credit Control Corporation or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Credit Control Corporation: home page
- Credit Control Corporation: About Us
- BBB business profile: Credit Control Corporation (alternate name R & B Corporation d/b/a Credit Control Corporation)
- CFPB enforcement actions search: R & B
- CFPB Consumer Complaint Database: R & B Corporation of Virginia, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Credit Control Corporation has violated any law. Company details change; tell us if something here is out of date.