Collection Receivables, Inc. (CRI) is a collection agency in Augusta, Georgia that has collected charged-off accounts for businesses since 1997. Its clients include gyms, housing providers, medical and dental offices and retailers.
- Type
- Collection agency
- Also known as
- CRI; Collection Receivables
- Headquarters
- Augusta, GA
- Collects
- gym and fitness memberships, housing and rental accounts, medical and dental bills, retail accounts
- Phone numbers it lists
- (706) 736-6746
- Website
- criaugusta.com
152 debt collection complaints were sent to the Consumer Financial Protection Bureau about Collection Receivables, Inc. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Collection Receivables, Inc.?
Collection Receivables, Inc. (CRI) is a small collection agency at 803 Shartom Drive in Augusta, Georgia. Its About page says founder Kathy Woodruff entered the collections industry after leaving the Marine Corps in 1981, ran an Augusta collection agency, and started CRI on her own in 1997. The company says it collects charged-off bad debts for businesses on a no-out-of-pocket-cost basis, and client testimonials on its site come from a pest control company, an oral surgery practice and a business in Southeast Texas. We did not find a CFPB enforcement action against Collection Receivables.
Why Collection Receivables May Be Contacting You
CRI's site has separate service pages for gym, housing, medical and dental, and retail debt collection. A CRI letter or call is most likely about one of those: a fitness club membership or cancellation balance, a rental or housing charge, an unpaid doctor's or dentist's bill, or a store or service account.
CRI lists one phone number, (706) 736-6746, and takes payments through an online portal. It also invites consumers to opt in to text messages.
How to Check a Debt Collection Receivables Says You Owe
Membership and service contracts generate disputes over cancellation dates, auto-renewals and early-termination fees. Ask for the contract terms behind the balance.
- Read the validation notice. It must name the business you owed and itemize the amount (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Dispute in writing within the validation period. For a gym account, ask for the signed membership agreement and the cancellation record; for a medical or dental bill, ask for the itemized statement and insurance payments; for a rental balance, ask for the lease and move-out accounting. CRI must stop collecting until it verifies.
- Keep your cancellation proof. A cancellation email, certified letter or bank stop-payment record can resolve a membership dispute quickly.
- Confirm the current creditor. Ask whether the original business still owns the account.
- Check the age of the debt. Texas allows four years to sue on most debts (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers may not sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Georgia and other states differ.
What Collection Receivables Can and Can't Do
CRI collects consumer accounts owed to its business clients, so it is a "debt collector" under 15 U.S.C. § 1692a(6).
- It may not add collection fees or interest unless the original contract or the law allows them (15 U.S.C. § 1692f(1)).
- It may text you only within Regulation F's rules, and each text must tell you how to opt out (12 C.F.R. § 1006.6(e)).
- It may not report the account to a credit bureau before communicating with you about it (12 C.F.R. § 1006.30(a)).
- It may not call more than seven times in seven days about one debt (12 C.F.R. § 1006.14(b)(2)).
If its collection seemed improper, see our Texas FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Collection Receivables, Inc. or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Collection Receivables Inc.: home page
- Collection Receivables Inc.: About Us
- Collection Receivables Inc.: Contact
- CFPB enforcement actions search: Collection Receivables
- CFPB Consumer Complaint Database: Collection Receivables, Inc., debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Collection Receivables, Inc. has violated any law. Company details change; tell us if something here is out of date.