Collection Bureau of the Hudson Valley (CBHV) is a collection agency in Newburgh, New York, founded in 1974. Many of its accounts come from hospitals and healthcare systems, and it also works for finance, communications and education clients.
- Type
- Collection agency
- Also known as
- Collection Bureau of the Hudson Valley, Inc.; Collection Bureau Hudson Valley, Inc.; CBHV
- Headquarters
- Newburgh, NY
- Collects
- hospital and patient accounts, finance accounts, communications accounts, education accounts
- Phone numbers it lists
- (845) 913-7469
- Website
- cbhv.com
224 debt collection complaints were sent to the Consumer Financial Protection Bureau about Collection Bureau of the Hudson Valley, Inc. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Collection Bureau of the Hudson Valley?
Collection Bureau Hudson Valley, Inc., known as CBHV, was founded in 1974 and is based at 155 North Plank Road in Newburgh, New York (mailing address P.O. Box 831, Newburgh, NY 12551-0831). It says it is authorized to collect in all fifty states and required municipalities, and it lists NMLS Company Registry number 929063. CBHV is a New York State certified minority business enterprise and a member of ACA International and the NYS Collector Association.
CBHV's consumer and credit reporting line is (845) 913-7469. A separate number on its website is for business clients, not consumers.
Why Collection Bureau of the Hudson Valley May Be Contacting You
CBHV says it serves the finance, communication, healthcare and education sectors, and its website features testimonials from patient-accounts directors at hospital systems. It offers early "precollect" programs for accounts 10 to 90 days past due, standard third-party collection, and litigation. So a CBHV letter could arrive soon after a hospital bill goes unpaid, not only after years of delinquency. Because CBHV lists litigation among its services, take any court papers connected to a CBHV account seriously and respond by the deadline.
How to Check a Debt Collection Bureau of the Hudson Valley Says You Owe
With a hospital account, start with the medical records; with a phone or finance account, start with your last statement.
- Look at the validation notice. It must name the hospital, lender or other creditor and itemize the amount (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Dispute in writing within the validation period. For a hospital bill, ask for the itemized statement, the dates of service and the insurance claim history. Texas patients can also ask whether the provider sent the itemized bill required before collection; see Texas SB 490.
- Ask who the creditor is now. Confirm that the original provider or lender still owns the account.
- Compare the figures. If the account went to collection only a few weeks after billing, check whether an insurance payment or financial-assistance adjustment is still pending.
- Mind the limitations period. In Texas, a suit on most consumer debts must be brought within four years (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer may not sue on time-barred consumer debt (Tex. Fin. Code § 392.307). New York and other states have their own rules.
What Collection Bureau of the Hudson Valley Can and Can't Do
An agency collecting consumer debts owed to others is a "debt collector" under 15 U.S.C. § 1692a(6). That brings these limits:
- It must report a disputed account as disputed if it reports it to a credit bureau (15 U.S.C. § 1692e(8)). Paid medical collections and those under $500 no longer appear on reports; see the credit bureaus' medical debt changes.
- It may not threaten a lawsuit it does not actually intend to file (15 U.S.C. § 1692e(5)).
- It may not contact you at work if it knows or has reason to know your employer prohibits it (15 U.S.C. § 1692c(a)(3)).
- It is presumed to harass if it calls more than seven times in seven days about the same debt (12 C.F.R. § 1006.14(b)(2)).
We did not find a CFPB enforcement action against Collection Bureau of the Hudson Valley. Visit our FDCPA attorneys page to learn how we help.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Collection Bureau of the Hudson Valley or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- CBHV: home page
- CBHV: About us
- CFPB enforcement actions search: Collection Bureau
- CFPB Consumer Complaint Database: Collection Bureau of the Hudson Valley, Inc., debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Collection Bureau of the Hudson Valley has violated any law. Company details change; tell us if something here is out of date.