Cedars Business Services, LLC is a third-party collection agency in Calabasas, California, operating since 1997. It says it is hired by original creditors, not a debt buyer, to collect past-due bills, loans and tickets.
- Type
- Collection agency
- Also known as
- Cedars Business Services, LLC
- Headquarters
- Calabasas, CA
- Collects
- past-due bills, loans, tickets
- Phone numbers it lists
- (800) 980-3357, (800) 804-3353
- Website
- cedarsbiz.com
613 debt collection complaints were sent to the Consumer Financial Protection Bureau about Cedars Business Services, LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Cedars Business Services?
Cedars Business Services, LLC is a debt collection agency that says it has operated since 1997. Its FAQ lists a mailing address of 5230 Las Virgenes Road, Suite 210, Calabasas, CA 91302, and describes the company as a licensed third-party collection agency and a member of ACA International. Its website links to a page of collection licenses and describes a goal of being an international collection agency with local representation abroad.
Why Cedars Business Services May Be Contacting You
Cedars's FAQ explains that it contacts people when it has information linking them to a debt that was assigned to it for collection. It says the accounts can include tickets, loans or bills that are past due and that the original creditor could not collect, that it is usually hired by the original creditor, and that it is "not a debt buyer."
The company does not publicly name its clients. The FAQ also points out that a creditor may have changed its name or been acquired, which is one reason a letter can name a business you do not recognize. Its main toll-free line is (800) 980-3357; the FAQ also lists (800) 804-3353 for questions about an unrecognized debt or about calls at work.
How to Check a Debt Cedars Business Services Says You Owe
Because Cedars handles a mix of bills, loans and tickets for clients it does not publicly name, the first step is simply identifying the creditor and the underlying transaction.
- Use the validation notice to identify the creditor. The notice must name the creditor to whom the debt is owed, state the amount and give an itemization (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34). If the name is unfamiliar, ask Cedars to identify any former name of the creditor.
- Dispute in writing before the deadline. Cedars must then stop collecting until it mails verification. For a "ticket," ask what issued it (for example, a toll authority, a parking operator or a rental company) and for a copy of the citation or invoice.
- Confirm ownership. Cedars says it does not buy debts; if the notice names a creditor other than the original business, ask why.
- Check the amount. Ask how any late fees or penalties were calculated, and compare them with the original bill or agreement.
- Look at the age. Many Texas consumer debts must be sued on within four years (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers may not sue once that time has passed (Tex. Fin. Code § 392.307). Other states, and some government fines, follow different rules.
What Cedars Business Services Can and Can't Do
As an agency collecting consumer debts on behalf of creditors, Cedars is a "debt collector" under 15 U.S.C. § 1692a(6) when the debt is a consumer obligation. Whether a particular "ticket" counts as a consumer debt depends on what it is; a private parking or toll invoice may be treated differently from a government fine. For consumer accounts:
- Its FAQ says it may call you at work unless you tell it your employer prohibits those calls. Once you tell it, it must stop (15 U.S.C. § 1692c(a)(3)).
- It must honor a written request to stop contacting you, apart from limited notices.
- Its FAQ mentions wage garnishment after legal process. In Texas, wages cannot be garnished for ordinary consumer debts; see can a creditor garnish wages in Texas?
- Regulation F caps calls at a presumed seven per seven days for each debt (12 C.F.R. § 1006.14(b)(2)).
We did not find an enforcement action against Cedars Business Services in the CFPB's enforcement actions list, the FTC's case database, the Connecticut Department of Banking's 2016–2026 consumer credit orders, California DFPI enforcement records or the New York DFS enforcement actions list, which we checked in November 2026. If you think Cedars crossed the line, see our Texas FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Cedars Business Services or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Cedars Business Services: home page
- Cedars Business Services: About
- Cedars Business Services: FAQs
- CFPB Consumer Complaint Database: Cedars Business Services, LLC, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Cedars Business Services has violated any law. Company details change; tell us if something here is out of date.