Cascade Capital / Cascade Receivables Management: Who They Are and Your Rights

Type

Collection agency and debt buyer

Also known as

Cascade Capital, LLC; Cascade Receivables Management, LLC; Cascade365; CascadeHelps

Headquarters

Petaluma, CA

Collects

consumer finance accounts, healthcare accounts

Phone numbers it lists

(888) 346-4656, (888) 417-1531

Website

cascade365.com

152 debt collection complaints were sent to the Consumer Financial Protection Bureau about Cascade Capital, LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.

Who Is Cascade Capital?

Cascade Capital, LLC is one of three companies that make up Cascade365, which describes itself as "a family of companies focused on the responsible liquidation of accounts receivable." Cascade365's About page lists Cascade Capital, LLC (NMLS ID 1371506), Cascade Capital Funding, LLC (NMLS ID 1797992) and Cascade Receivables Management, LLC (NMLS ID 1376864), all at 5341 Old Redwood Highway, Suite 220, Petaluma, California 94954. It says the group was founded by Lee Brockett and provides "accounts receivable liquidity and collection servicing for the healthcare and consumer finance sectors," either buying distressed receivables outright or managing them for a fee.

California records describe Cascade Capital LLC as a Delaware limited liability company licensed as a debt collector under California's Debt Collection Licensing Act (license 10468-99) that collects debt related to consumer financial products, including extensions of credit.

In 2025 California's Department of Financial Protection and Innovation issued a desist-and-refrain order alleging that Cascade Capital filed its required annual report for 2024 about 11 days after the March 15, 2025 deadline. The matter was resolved by a settlement agreement in May 2025 under which Cascade Capital agreed to pay a $3,500 administrative penalty. We did not find a CFPB enforcement action against Cascade Capital.

Why Cascade May Be Contacting You

Cascade365's website sends consumers to CascadeHelps, the site of Cascade Receivables Management, which carries the debt-collector notice and lists (888) 346-4656 as its toll-free number. The Cascade365 corporate line is (888) 417-1531. The CascadeHelps site also has a section for supplying medical insurance information, consistent with the group's healthcare work.

So the account may be a past-due consumer loan or credit account that was sold to Cascade Capital, or a hospital or medical balance that a provider placed for collection. The validation notice should tell you which.

How to Check a Debt Cascade Says You Owe

• Find the current creditor on the validation notice. Required by 15 U.S.C. § 1692g and 12 C.F.R. § 1006.34, it must name the creditor to whom the debt is owed now and itemize the balance from a reference date such as charge-off.
• If Cascade Capital bought the account, ask for proof. Request the bill of sale or assignment showing your specific account, plus the original creditor's final statement. Our page on debt buyers explains why this matters.
• If it is a medical bill, ask the provider for an itemized bill and compare it with your insurer's explanation of benefits.
• Dispute in writing within the validation period so collection pauses until verification is mailed.
• Check whether the debt is too old to sue on. Texas generally allows four years (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer may not sue on a time-barred consumer debt (Tex. Fin. Code § 392.307; more on HB 996). Other states have different periods.

What Cascade Can and Can't Do

Cascade Receivables Management collects for others, so it is a "debt collector" under 15 U.S.C. § 1692a(6). A debt buyer like Cascade Capital is covered when its principal purpose is collecting debts, even debts it owns; Henson v. Santander Consumer USA Inc. (2017) held that buying a debt does not by itself make a company a debt collector under the "regularly collects for another" test, which is why the principal-purpose test matters.

• Neither company may misrepresent who owns the debt or how much is owed (15 U.S.C. § 1692e(2)).
• Calls are presumptively limited to seven in seven days per debt (12 C.F.R. § 1006.14(b)(2)).
• Paid medical collections and those with an original balance under $500 should not appear on national credit reports (details).
• A Texas judgment on a consumer debt does not allow wage garnishment.

For help, see our FDCPA attorneys page.

Government Actions on the Public Record

• California DFPI settlement agreement (resolving desist-and-refrain order over a late DCLA annual report; $3,500 administrative penalty) (2025-05-02)
• California DFPI desist-and-refrain order and order assessing penalties (alleged late filing of DCLA annual report) (2025-04-01)

We Sue Debt Collectors That Break the FDCPA

Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Cascade Capital / Cascade Receivables Management or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.

Free FDCPA Case Review(214) 851-2250

Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.

Sources

• Cascade365: About Us
• Cascade365: home page
• CascadeHelps (Cascade Receivables Management consumer site)
• California DFPI: Cascade Capital LLC enforcement action page
• CFPB enforcement actions search: Cascade Capital
• CFPB Consumer Complaint Database: Cascade Capital, LLC, debt collection

This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Cascade Capital / Cascade Receivables Management has violated any law. Company details change; tell us if something here is out of date.