CAC Financial Corp is a family-owned accounts receivable and debt collection company based in Oklahoma City. It may contact you about a medical bill, a retail or financial account, or a utility or municipal balance that one of its clients placed with it.
- Type
- Collection agency
- Also known as
- CAC Financial Corporation; CAC Financial Solutions
- Headquarters
- Oklahoma City, OK
- Collects
- medical bills, retail and financial services accounts, utility and municipal accounts
- Phone numbers it lists
- (405) 425-1500
- Website
- cacfinancial.com
144 debt collection complaints were sent to the Consumer Financial Protection Bureau about CAC Financial Corp from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is CAC Financial Corp?
CAC Financial Corp is an accounts receivable management company whose office is at 2601 NW Expressway in Oklahoma City, Oklahoma. Its website describes CAC as a family-owned company that has been in business for more than 82 years and says it is licensed in most states. The company groups its work into three parts: debt collection through CAC Financial Corp (primary, secondary and older "legacy" accounts), health care revenue cycle work through Morgan RCS, and collection litigation through an affiliated law firm, Morgan & Associates, P.C., which the site says is licensed in Oklahoma, Texas, Missouri, Colorado, Kansas and Wyoming. We did not find a CFPB enforcement action against CAC Financial Corp.
Why CAC Financial Corp May Be Contacting You
CAC lists three client industries: health care, retail and financial services, and utilities and municipalities. Its health care pages talk about hospitals and physicians, insurance follow-up, and third-party liability claims such as motor-vehicle accident liens and workers' compensation. So a letter or call from CAC is most often about one of these:
- a hospital or doctor bill left unpaid after insurance;
- a store card, retail installment account or other financial account;
- a final bill from a utility or a city service.
Because CAC handles "secondary" and "legacy" placements, the account may have been with another agency first. CAC runs an online payment portal, but before paying anything, confirm the creditor and the balance from your own records.
How to Check a Debt CAC Financial Corp Says You Owe
Hospital and utility balances are easy to get wrong, so check before you pay.
- Read the validation notice. Federal law requires CAC to tell you the creditor, the itemized amount and how to dispute it (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34). See what a validation notice should include.
- Dispute in writing within the validation period. For a medical bill, ask for an itemized statement and the insurance explanation of benefits. For a utility bill, ask for the final meter reading and the closing date of the account.
- Ask who owns the account now and whether CAC is collecting for the original creditor or for someone else.
- Compare the balance with your statements, deposits and insurance payments.
- Watch the calendar. In Texas, a suit on most debts must be filed within four years (Tex. Civ. Prac. & Rem. Code § 16.004), and a debt buyer may not sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Oklahoma and other states have their own deadlines.
What CAC Financial Corp Can and Can't Do
When CAC collects consumer debts owed to its clients, it is a "debt collector" under 15 U.S.C. § 1692a(6). Its affiliated law firm is also covered when it regularly collects consumer debts, including through lawsuits (Heintz v. Jenkins, 514 U.S. 291 (1995)).
- It may not call about one debt more than seven times in seven days (12 C.F.R. § 1006.14(b)(2)).
- It may not misstate the amount owed or add fees your agreement or the law does not allow (15 U.S.C. § 1692f(1)).
- It may not imply a lawsuit is coming unless one is actually intended (15 U.S.C. § 1692e(5)).
- Paid medical collection debt and medical collections under $500 generally no longer appear on reports from the three national credit bureaus; see the bureaus' medical debt changes.
If you think CAC crossed the line, see our Texas FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If CAC Financial Corp or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- CAC Financial: home page
- CAC Financial: Our Company
- CAC Financial: Contact
- CFPB Consumer Complaint Database: CAC Financial Corp, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that CAC Financial Corp has violated any law. Company details change; tell us if something here is out of date.