Asset Recovery Solutions, LLC is a collection agency in Skokie, Illinois that provides first- and third-party recovery services for credit originators and debt buyers. A letter from ARS usually concerns a charged-off consumer account that a lender or a debt buyer placed with it.
- Type
- Collection agency
- Also known as
- Asset Recovery Solutions, LLC; ARS Solutions, LLC; ARS
- Headquarters
- Skokie, IL
- Collects
- accounts placed by credit originators, accounts placed by debt buyers
- Phone numbers it lists
- (888) 678-0087
- Website
- assetrecoverysolutions.com
219 debt collection complaints were sent to the Consumer Financial Protection Bureau about Asset Recovery Solutions, LLC from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Asset Recovery Solutions?
Asset Recovery Solutions, LLC (ARS) is a collection agency at 5250 Old Orchard Road, Suite 200, in Skokie, Illinois, just north of Chicago. The Better Business Bureau lists the LLC as formed in October 2008 and in business since March 2009, with ARS Solutions, LLC as an alternate name. ARS's About page says it specializes in "the recovery and management of distressed consumer assets."
The company's state disclosure page lists a Nevada collection agency license, a New York City Department of Consumer Affairs license, a North Carolina Department of Insurance permit, and licensing in Tennessee and Wisconsin. We did not find a CFPB enforcement action against Asset Recovery Solutions. (The CFPB has acted against a differently named company, Asset Recovery Associates, which is not this business.)
Why Asset Recovery Solutions May Be Contacting You
ARS says it provides first- and third-party recovery services "on behalf of credit originators and debt buyers." That means your account either came straight from the lender that issued the credit, or from a company that bought the charged-off account later. ARS's site does not name its clients, so the creditor listed on your notice is the key detail.
ARS lists (888) 678-0087 and posts consumer hours of Monday through Thursday 8 a.m. to 8 p.m., Friday to 4:30 p.m., and Saturday morning. Payments go through pay-arsllc.com.
How to Check a Debt Asset Recovery Solutions Says You Owe
When a debt buyer is involved, the paper trail can be thin. Make ARS show the chain from the original lender to the current owner.
- Check the validation notice for the original creditor, the current creditor, the account number and an itemized balance (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Dispute in writing within the validation period, using the address on the notice or ARS's disputes page. Ask for the last statement from the original lender and proof of each sale of the account.
- Confirm the owner. If a debt buyer owns the account, it is the party that would have to prove ownership if it ever sued.
- Compare the amount with the charge-off balance; interest or fees added after charge-off must be allowed by the contract or by law.
- Watch the limitation period. In Texas, suits on most debts must be brought within four years (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers cannot sue on time-barred consumer debt (Tex. Fin. Code § 392.307; see our note on HB 996). Other states have their own limits.
What Asset Recovery Solutions Can and Can't Do
ARS collects debts owed to others, so it is a "debt collector" under 15 U.S.C. § 1692a(6) for its third-party consumer work.
- It may not misrepresent the amount or legal status of a debt, including suggesting an old debt can still be enforced in court when it cannot (15 U.S.C. § 1692e(2)(A)).
- It may not contact you before 8 a.m. or after 9 p.m. your time (15 U.S.C. § 1692c(a)(1)).
- It may not call more than seven times in seven days about one account (12 C.F.R. § 1006.14(b)(2)).
- It may not tell your relatives, coworkers or employer about the debt (15 U.S.C. § 1692c(b)).
If ARS's collection seemed improper, see our Texas FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Asset Recovery Solutions or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Asset Recovery Solutions: home page
- Asset Recovery Solutions: About Us
- Asset Recovery Solutions: State consumer disclosure
- BBB business profile: Asset Recovery Solutions, LLC
- CFPB enforcement actions search: Asset Recovery
- CFPB Consumer Complaint Database: Asset Recovery Solutions, LLC, debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Asset Recovery Solutions has violated any law. Company details change; tell us if something here is out of date.