Alliance Collection Agencies, Inc. is a Wisconsin collection agency that says it specializes in healthcare accounts. If it contacts you, it is most likely about an unpaid medical bill placed with it by a provider.
- Type
- Collection agency
- Also known as
- Alliance Collection Agencies, Inc.
- Headquarters
- Marshfield, WI
- Collects
- medical bills
- Phone numbers it lists
- (800) 215-1547, (715) 486-2100
- Website
- alliance-collections.com
63 debt collection complaints were sent to the Consumer Financial Protection Bureau about Alliance Collection Agencies, Inc. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Alliance Collection Agencies?
Alliance Collection Agencies, Inc. is based at 3916 South Business Park Avenue in Marshfield, Wisconsin (P.O. Box 1267, Marshfield, WI 54449). Its website calls it "a full service collection agency specializing in healthcare." The collections department number is (800) 215-1547, and general information is at (715) 486-2100. The BBB lists a start date of June 1957 and says the company was formed through a merger of Rapids Adjustment Company, Bonded Collections of Marshfield, Inc., and Wausau Creditors Service, Inc. It names Dan O'Connell as president.
The company is a member of ACA International and links to that group's "Know My Debt" consumer site. It offers an online payment portal and a Spanish-language self-service site at evokepay.com/alliance.
Why Alliance Collection Agencies May Be Contacting You
Given its healthcare focus, a call or letter from Alliance most likely concerns a hospital, clinic or physician bill. The website even posts a HIPAA authorization form, which lets you allow someone else, such as a spouse or adult child, to discuss your medical account with the agency. Alliance does not list its clients publicly; check the provider's name and date of service in your letter.
How to Check a Debt Alliance Collection Agencies Says You Owe
Medical collections often involve insurance errors, so gather your paperwork first.
- Validation notice: confirm it names the provider, itemizes the balance, and gives your dispute deadline (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34).
- Written dispute: if you send one within the validation period, Alliance must stop collecting until it verifies the debt.
- Insurance check: compare the bill with your explanation of benefits. Ask the provider to rebill if the claim was denied for a fixable reason, such as a coding error or missing information.
- Itemized bill: request one from the provider. A licensed Texas health care facility can't pursue collection without first sending it (SB 490).
- Age of the debt: Texas generally gives four years to sue (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers can't sue on time-barred consumer debt (Tex. Fin. Code § 392.307). Wisconsin and other states have different deadlines.
What Alliance Collection Agencies Can and Can't Do
Alliance is a third-party agency, so it is a "debt collector" under 15 U.S.C. § 1692a(6). Under the FDCPA and Regulation F:
- It may not discuss your medical debt with anyone but you, your spouse or your attorney unless you consent; a signed authorization is one way to give that consent (15 U.S.C. § 1692c(b), (d)).
- It must report a disputed debt as disputed if it reports to the credit bureaus (15 U.S.C. § 1692e(8)). Paid medical collections and those under $500 no longer appear on credit reports (details).
- It may not call before 8 a.m. or after 9 p.m. your time (15 U.S.C. § 1692c(a)(1)).
- It may not exceed the Reg F seven-calls-in-seven-days presumption (12 C.F.R. § 1006.14(b)(2)).
We did not find a CFPB enforcement action against Alliance Collection Agencies.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Alliance Collection Agencies or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
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Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Alliance Collection Agencies: home page
- BBB business profile: Alliance Collection Agencies, Inc. (business facts only)
- CFPB enforcement actions (full list reviewed)
- CFPB Consumer Complaint Database: Alliance Collection Agencies, Inc., debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Alliance Collection Agencies has violated any law. Company details change; tell us if something here is out of date.