Alexander-Rose Associates, Inc. is a Houston collection agency that works for property managers. If it is contacting you, the account is most likely unpaid rent, damages or fees from an apartment, commercial or self-storage lease.
- Type
- Collection agency
- Also known as
- Alexander-Rose Associates, Inc.; Alexander-Rose Assoc, Inc.
- Headquarters
- Houston, TX
- Collects
- apartment lease balances, commercial lease balances, self-storage balances
- Phone numbers it lists
- (800) 862-4402, (713) 644-4441
- Website
- alexanderrose-inc.com
51 debt collection complaints were sent to the Consumer Financial Protection Bureau about ALEXANDER-ROSE ASSOC, INC. from November 13, 2023 to November 12, 2026. A complaint is a consumer's account, not a finding that the company broke the law. Read the complaints in the CFPB database.
Who Is Alexander-Rose Associates?
Alexander-Rose Associates, Inc. is a debt recovery and credit reporting company at 11550 Fuqua Street, Suite 340, in Houston, Texas. Its website dates its work back to 1988; the Better Business Bureau lists a business start date of July 22, 1993 and names Darrell Rose as owner. The company works on contingency, telling clients there is no charge if nothing is collected. We did not find a CFPB enforcement action against Alexander-Rose Associates.
Why Alexander-Rose Associates May Be Contacting You
Alexander-Rose markets itself to property owners and managers ("Put Dollars Back Into Your Properties") and describes its services as covering apartment, commercial and storage leases. A letter, call or credit report entry from Alexander-Rose is most likely about:
- rent owed after you moved out of an apartment early;
- cleaning, repair or carpet charges deducted beyond your security deposit;
- lease-break fees, reletting charges or utility pass-through charges;
- an unpaid self-storage unit rental.
Because the company says it also does credit reporting and focuses on educating consumers about credit, the account may appear on your credit report as well.
How to Check a Debt Alexander-Rose Associates Says You Owe
Move-out balances are often disputed, and the paper trail usually sits with your former landlord.
- Read the validation notice (15 U.S.C. § 1692g; 12 C.F.R. § 1006.34). It must name the property owner or manager and itemize the balance as of a stated date.
- Dispute in writing within the validation period and ask for the signed lease, the ledger, the move-out inspection, photos, repair invoices and the security deposit accounting.
- Check the deposit rules. Texas landlords must refund the deposit or give a written list of deductions within 30 days after you surrender the unit and give a forwarding address (Tex. Prop. Code § 92.103, § 92.104).
- Ask whether the complex re-rented your unit. A Texas landlord has a duty to mitigate damages when a tenant leaves early (Tex. Prop. Code § 91.006), which can reduce what you owe.
- Know the deadline. Texas generally allows four years to sue on a debt (Tex. Civ. Prac. & Rem. Code § 16.004), and debt buyers may not sue on time-barred consumer debt (Tex. Fin. Code § 392.307).
What Alexander-Rose Associates Can and Can't Do
A Texas agency collecting residential rent owed to landlords is a "debt collector" under 15 U.S.C. § 1692a(6). Third-party collectors in Texas must also file a surety bond with the Secretary of State (Tex. Fin. Code § 392.101); see whether Texas collectors must be licensed.
- It may not report a disputed rental balance without noting that it is disputed (15 U.S.C. § 1692e(8)).
- It may not add collection fees unless your lease or Texas law permits them (15 U.S.C. § 1692f(1); Tex. Fin. Code § 392.303(a)(2)).
- It may not tell your new landlord or employer about the debt, except to find your location (15 U.S.C. § 1692c(b)).
- It may not call more than seven times in seven days about one account (12 C.F.R. § 1006.14(b)(2)).
If it went too far, see our Texas FDCPA attorneys page.
We Sue Debt Collectors That Break the FDCPA
Texas Debt Law files Fair Debt Collection Practices Act lawsuits against debt collectors in federal court for consumers in Texas, California, Illinois, Georgia and Colorado. If Alexander-Rose Associates or anyone collecting for it harassed you, misstated what you owe, threatened action it could not take, or told others about your debt, you may have a claim. A court can order a collector that violated the FDCPA to pay your actual damages, up to $1,000 in additional statutory damages, and your attorney's fees and costs (15 U.S.C. § 1692k(a)). An FDCPA claim generally must be filed within one year of the violation (§ 1692k(d)), so keep your letters, call logs, voicemails and screenshots, and talk to us early. Texas residents may also have claims under the Texas Debt Collection Act. Learn more from our FDCPA attorneys.
Free FDCPA Case Review(214) 851-2250
Or start your free case evaluation online. No lawyer can promise a result; every claim depends on its facts and proof.
Sources
- Alexander-Rose Associates: home page
- BBB business profile: Alexander-Rose Associates, Inc.
- CFPB Consumer Complaint Database: ALEXANDER-ROSE ASSOC, INC., debt collection
This profile is general information compiled from public sources, not legal advice, and it does not state or imply that Alexander-Rose Associates has violated any law. Company details change; tell us if something here is out of date.